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Single app wedged: deploys fail at content distribution AND ARM management calls time out with GatewayTimeout from Microsoft.Web (Central US, Free) #1779

Description

@brettmboggs

Summary

A single Static Web App (datum-swa, Central US, Free tier) has been unable to deploy since ~2026-07-28 22:12 UTC. Every deployment fails at the content-distribution step with:

✖ We are currently experiencing problems communicating with our content server.
  Please try again later or file an issue if this behavior continues.
✖ Deployment failed with exit code 1.

The site itself is completely healthy and serving the previously deployed build (HTTP 200, ~340 ms). Only publishing updates is broken.

Critically, the ARM management plane cannot read the resource either, which suggests this is an instance-level fault rather than a content or configuration problem:

$ az staticwebapp show -n datum-swa -g datum-rg
ERROR: (GatewayTimeout) The gateway did not receive a response from 'Microsoft.Web'
       within the specified time period.

$ az staticwebapp environment list -n datum-swa -g datum-rg
ERROR: (GatewayTimeout) The gateway did not receive a response from 'Microsoft.Web'
       within the specified time period.

Both calls time out consistently (reproduced 4+ times, 120 s timeout). Meanwhile generic ARM calls against the same subscription and resource group return instantly:

$ az group show -n datum-rg            # instant, provisioningState=Succeeded
$ az resource list -g datum-rg         # instant, lists datum-swa among others

So ARM's resource index knows the app exists, but the Microsoft.Web provider cannot serve it.

Environment

App name datum-swa
Region Central US
SKU Free
Deploy method @azure/static-web-apps-cli@2.0.10 (pinned) via GitHub Actions
StaticSitesClient 689a6c1fe8fc32f40348cc41223a7e9d83dd43d2 (downloaded successfully)
Payload 28 MB, 502 files
First failure 2026-07-28 ~22:12 UTC
Last known good deploy 2026-07-28 17:27 UTC (same pipeline, same config, comparable payload)

What has been ruled out

  • Our build — the build step succeeds every time; failure is strictly at the Azure handoff.
  • Our configstaticwebapp.config.json is valid JSON, 12 well-formed routes. The CLI logs Found configuration file and proceeds past it. An invalid config fails fast with a schema error; this hangs ~3 minutes then times out.
  • Payload size — 28 MB / 502 files, essentially unchanged from the deploys that succeeded hours earlier the same day.
  • CLI version — pinned to an exact version; the StaticSitesClient binary downloads fine.
  • Transient — three consecutive attempts over ~30 minutes failed identically.

Timeline (UTC, 2026-07-28)

Time Event
17:27 Deploy succeeds normally
22:12 Attempt 1 — fails at content distribution after ~4 min
22:19 Attempt 2 — fails identically after ~5 min
22:59 Attempt 3 — fails identically
throughout az staticwebapp show / environment list time out with GatewayTimeout
throughout Site serves normally; all other resources in the subscription respond instantly

Note

This is the same failure signature as #1772 / #1773 / #1774 (2026-07-21) and #1777 (2026-07-23), but I can find no other reports today, and Azure status is green — consistent with a single wedged app instance rather than a regional event.

Happy to provide the subscription ID and correlation details privately if that helps locate the resource.

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