Have you checked for existing requests?
Feature Area
🤖 AI Agents, Knowledge & MCP
Is your feature request related to a problem? Please describe.
Hi ChatbotX team,
The recent work on coupons and commerce management is a great foundation. I believe completing the commerce layer and connecting it directly to AI agents could become one of ChatbotX’s strongest core capabilities.
Today, an AI agent can answer product questions, but merchants get much more value when the agent can safely complete the sales journey inside the conversation.
Suggested MVP
Provide controlled commerce tools that allow an AI agent to:
- Search products and variants.
- Read current prices and stock availability.
- Create a draft order from the conversation.
- Apply valid coupons and calculate the final total.
- Collect delivery details.
- Submit the order only after customer confirmation.
- Check and communicate the order status.
All agent actions should support permissions, audit logs, and optional human approval.
Why this matters
ChatbotX already connects conversations, automation, CRM, AI agents, catalogs, and coupons. Connecting these components would turn it from a messaging automation platform into a conversational commerce platform where businesses can directly measure completed orders and revenue.
A practical first phase could be:
Product search → stock check → draft order → customer confirmation → order creation
Payments, shipping integrations, and external store synchronization could follow later.
Is an agent-driven commerce layer already planned on the roadmap? I would be happy to share real merchant use cases and test an early self-hosted implementation.
Describe the solution you'd like
Add first-class commerce tools that AI agents can use with configurable permissions:
- Search products and variants.
- Check current prices and stock.
- Create a draft order from the conversation.
- Apply coupons and calculate totals.
- Collect delivery information.
- Create the order after customer confirmation.
- Track and communicate order status.
The first MVP could follow this flow:
Product search → stock check → draft order → customer confirmation → order creation
Agent actions should include audit logs and optional human approval.
Describe alternatives you've considered
No response
Additional context
No response
Have you checked for existing requests?
Feature Area
🤖 AI Agents, Knowledge & MCP
Is your feature request related to a problem? Please describe.
Hi ChatbotX team,
The recent work on coupons and commerce management is a great foundation. I believe completing the commerce layer and connecting it directly to AI agents could become one of ChatbotX’s strongest core capabilities.
Today, an AI agent can answer product questions, but merchants get much more value when the agent can safely complete the sales journey inside the conversation.
Suggested MVP
Provide controlled commerce tools that allow an AI agent to:
All agent actions should support permissions, audit logs, and optional human approval.
Why this matters
ChatbotX already connects conversations, automation, CRM, AI agents, catalogs, and coupons. Connecting these components would turn it from a messaging automation platform into a conversational commerce platform where businesses can directly measure completed orders and revenue.
A practical first phase could be:
Product search → stock check → draft order → customer confirmation → order creation
Payments, shipping integrations, and external store synchronization could follow later.
Is an agent-driven commerce layer already planned on the roadmap? I would be happy to share real merchant use cases and test an early self-hosted implementation.
Describe the solution you'd like
Add first-class commerce tools that AI agents can use with configurable permissions:
The first MVP could follow this flow:
Product search → stock check → draft order → customer confirmation → order creation
Agent actions should include audit logs and optional human approval.
Describe alternatives you've considered
No response
Additional context
No response