From e99d1a84a2ce6ec5fbd2c5d532ea5969ec893585 Mon Sep 17 00:00:00 2001 From: Guy Lubovitch Date: Fri, 15 May 2026 12:08:22 -0700 Subject: [PATCH 1/7] docs: add support contact (support@falkordb.com) and Support page The docs previously had no instructions for opening a support ticket and never mentioned support@falkordb.com. Cloud tier pages advertise Community/24x7/Dedicated support without telling users how to reach it. - Add new top-level support.md page (nav_order 1000) with the support email, what to include in a ticket, Discord for community help, and info@falkordb.com for sales/general inquiries. - Add a 'Getting Support' section linking to support@falkordb.com on each cloud tier page (free, startup, pro, enterprise). More tier-specific SLA details to be added in a follow-up. Co-authored-by: Copilot <223556219+Copilot@users.noreply.github.com> --- cloud/enterprise-tier.md | 4 ++++ cloud/free-tier.md | 4 ++++ cloud/pro-tier.md | 4 ++++ cloud/startup-tier.md | 4 ++++ support.md | 30 ++++++++++++++++++++++++++++++ 5 files changed, 46 insertions(+) create mode 100644 support.md diff --git a/cloud/enterprise-tier.md b/cloud/enterprise-tier.md index 138908f4..bbe76567 100644 --- a/cloud/enterprise-tier.md +++ b/cloud/enterprise-tier.md @@ -51,6 +51,10 @@ The Enterprise Tier is fully optimized for mission-critical applications, provid ⚙️ To begin your Enterprise journey, schedule a consultation: [![Contact Us](https://img.shields.io/badge/Contact%20Us-8A2BE2?style=for-the-badge)](mailto:info@falkordb.com) +## Getting Support + +Enterprise customers receive **dedicated support**. Open a support ticket by emailing **[support@falkordb.com](mailto:support@falkordb.com)**, or contact your dedicated account manager directly. See the [Support page]({{ site.baseurl }}/support/) for what to include in your request. + {% include faq_accordion.html title="Frequently Asked Questions" q1="How is Enterprise Tier pricing determined?" diff --git a/cloud/free-tier.md b/cloud/free-tier.md index 9736a024..061aaabd 100644 --- a/cloud/free-tier.md +++ b/cloud/free-tier.md @@ -33,6 +33,10 @@ The free tier provides everything you need to explore FalkorDB and build initial | **Cloud Providers** | AWS, GCP | AWS, GCP | AWS, GCP | AWS, GCP, Azure | | **Call-to-Action** | [Sign up](https://app.falkordb.cloud/signup) | [Sign up](https://app.falkordb.cloud/signup) | [Sign up](https://app.falkordb.cloud/signup) | [Contact Us](mailto:info@falkordb.com) | +## Getting Support + +Need help? Email **[support@falkordb.com](mailto:support@falkordb.com)** to open a support ticket, or join the community on **[Discord](https://discord.gg/ErBEqN9E)**. See the [Support page]({{ site.baseurl }}/support/) for more details. + ## Terms > ⚠️ Free instances that aren't utilized for 1 day will be stopped, and deleted after 7 days. Need an extension? Speak to [sales](https://www.falkordb.com/get-a-demo/) diff --git a/cloud/pro-tier.md b/cloud/pro-tier.md index 20cb87d7..c2a8c845 100644 --- a/cloud/pro-tier.md +++ b/cloud/pro-tier.md @@ -93,6 +93,10 @@ The Pro Tier provides a robust environment to scale your application with confid ⚙️ Spin up your first FalkorDB Cloud instance: [![Sign Up](https://img.shields.io/badge/Sign%20Up-8A2BE2?style=for-the-badge)](https://app.falkordb.cloud/signup) +## Getting Support + +Pro Tier customers receive **24/7 support**. Open a support ticket by emailing **[support@falkordb.com](mailto:support@falkordb.com)**. See the [Support page]({{ site.baseurl }}/support/) for what to include in your request. + {% include faq_accordion.html title="Frequently Asked Questions" q1="What does High Availability mean in the Pro Tier?" diff --git a/cloud/startup-tier.md b/cloud/startup-tier.md index bfa7339a..1514c204 100644 --- a/cloud/startup-tier.md +++ b/cloud/startup-tier.md @@ -60,6 +60,10 @@ The Startup Tier includes essential features like **TLS** and **Automated Backup ⚙️ Spin up your first FalkorDB Cloud instance: [![Sign Up](https://img.shields.io/badge/Sign%20Up-8A2BE2?style=for-the-badge)](https://app.falkordb.cloud/signup) +## Getting Support + +Need help? Email **[support@falkordb.com](mailto:support@falkordb.com)** to open a support ticket, or join the community on **[Discord](https://discord.gg/ErBEqN9E)**. See the [Support page]({{ site.baseurl }}/support/) for more details. + {% include faq_accordion.html title="Frequently Asked Questions" q1="How much does the Startup Tier cost?" diff --git a/support.md b/support.md new file mode 100644 index 00000000..5d1a38ca --- /dev/null +++ b/support.md @@ -0,0 +1,30 @@ +--- +title: "Support" +nav_order: 1000 +description: "How to contact FalkorDB support, open a support ticket, and get help with your FalkorDB deployment." +permalink: /support/ +--- + +# Support + +Need help with FalkorDB? You can reach us through the channels below. + +## Open a Support Ticket + +Email **[support@falkordb.com](mailto:support@falkordb.com)** to open a support ticket. + +To help us respond faster, please include: + +- A clear description of the issue and what you were trying to do. +- Your FalkorDB Cloud instance ID (if applicable) and the cloud region. +- The approximate time the issue occurred (with timezone). +- Any relevant logs, error messages, or query samples. +- Steps to reproduce, if known. + +## Community Support + +For general questions, usage help, and discussion, join the FalkorDB community on **[Discord](https://discord.gg/ErBEqN9E)**. + +## Sales and General Inquiries + +For pricing, plans, demos, or anything non-technical, contact **[info@falkordb.com](mailto:info@falkordb.com)**. From 81f118aa46987b24fd7c09362dc0b37ad319c3c3 Mon Sep 17 00:00:00 2001 From: Guy Korland Date: Wed, 27 May 2026 11:32:08 +0300 Subject: [PATCH 2/7] Potential fix for pull request finding Co-authored-by: Copilot Autofix powered by AI <175728472+Copilot@users.noreply.github.com> --- cloud/startup-tier.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/cloud/startup-tier.md b/cloud/startup-tier.md index 1514c204..784e1c36 100644 --- a/cloud/startup-tier.md +++ b/cloud/startup-tier.md @@ -62,7 +62,7 @@ The Startup Tier includes essential features like **TLS** and **Automated Backup ## Getting Support -Need help? Email **[support@falkordb.com](mailto:support@falkordb.com)** to open a support ticket, or join the community on **[Discord](https://discord.gg/ErBEqN9E)**. See the [Support page]({{ site.baseurl }}/support/) for more details. +Need help? Email **[support@falkordb.com](mailto:support@falkordb.com)** to open a support ticket, or join the community on **[Discord](https://discord.gg/ErBEqN9E)**. See the [Support page](/support/) for more details. {% include faq_accordion.html title="Frequently Asked Questions" From 4023d1ee5fc20670d1554ae2e77c762463567737 Mon Sep 17 00:00:00 2001 From: Guy Korland Date: Wed, 27 May 2026 11:32:42 +0300 Subject: [PATCH 3/7] Potential fix for pull request finding Co-authored-by: Copilot Autofix powered by AI <175728472+Copilot@users.noreply.github.com> --- cloud/pro-tier.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/cloud/pro-tier.md b/cloud/pro-tier.md index c2a8c845..cdd9ccf1 100644 --- a/cloud/pro-tier.md +++ b/cloud/pro-tier.md @@ -95,7 +95,7 @@ The Pro Tier provides a robust environment to scale your application with confid ## Getting Support -Pro Tier customers receive **24/7 support**. Open a support ticket by emailing **[support@falkordb.com](mailto:support@falkordb.com)**. See the [Support page]({{ site.baseurl }}/support/) for what to include in your request. +Pro Tier customers receive **24/7 support**. Open a support ticket by emailing **[support@falkordb.com](mailto:support@falkordb.com)**. See the [Support page](/support/) for what to include in your request. {% include faq_accordion.html title="Frequently Asked Questions" From 60645d05cda57eb54481d59b5817e3638051ce90 Mon Sep 17 00:00:00 2001 From: Guy Korland Date: Wed, 27 May 2026 11:32:55 +0300 Subject: [PATCH 4/7] Potential fix for pull request finding Co-authored-by: Copilot Autofix powered by AI <175728472+Copilot@users.noreply.github.com> --- cloud/enterprise-tier.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/cloud/enterprise-tier.md b/cloud/enterprise-tier.md index bbe76567..54e5c268 100644 --- a/cloud/enterprise-tier.md +++ b/cloud/enterprise-tier.md @@ -53,7 +53,7 @@ The Enterprise Tier is fully optimized for mission-critical applications, provid ## Getting Support -Enterprise customers receive **dedicated support**. Open a support ticket by emailing **[support@falkordb.com](mailto:support@falkordb.com)**, or contact your dedicated account manager directly. See the [Support page]({{ site.baseurl }}/support/) for what to include in your request. +Enterprise customers receive **dedicated support**. Open a support ticket by emailing **[support@falkordb.com](mailto:support@falkordb.com)**, or contact your dedicated account manager directly. See the [Support page](/support/) for what to include in your request. {% include faq_accordion.html title="Frequently Asked Questions" From 4427a80529ed387af9cfca93e94be2b89c4e0091 Mon Sep 17 00:00:00 2001 From: Guy Lubovitch Date: Mon, 8 Jun 2026 12:33:14 -0700 Subject: [PATCH 5/7] docs(cloud): remove Instance Type column from Pro Tier tables Drop the Instance Type column from the Standalone and Replicated tables and left-align the remaining columns. Co-authored-by: Copilot <223556219+Copilot@users.noreply.github.com> --- cloud/pro-tier.md | 68 +++++++++++++++++++++++------------------------ 1 file changed, 34 insertions(+), 34 deletions(-) diff --git a/cloud/pro-tier.md b/cloud/pro-tier.md index 8cfb1f65..65c6acaf 100644 --- a/cloud/pro-tier.md +++ b/cloud/pro-tier.md @@ -40,46 +40,46 @@ The Pro Tier provides a robust environment to scale your application with confid ## Standalone -| Instance Type |
Cores
|
Memory
(GB)
|
Max Graph Dataset
(GB)
| Hourly Cost | Monthly Cost | -| :--- | :---: | :---: | :---: | ---: | ---: | -| E2-medium | 1 | 4 | 2 | $0.240/hr | $175.20 | -| t2.medium | 2 | 4 | 2 | $0.440/hr | $321.20 | -| E2-standard-2 / m6i.large (Starting Instance) | 2 | 8 | 6 | $0.480/hr | $350.40 | -| E2-standard-4 / m6i.xlarge | 4 | 16 | 12 | $0.960/hr | $700.80 | -| E2-standard-8 / m6i.2xlarge | 8 | 32 | 24 | $1.920/hr | $1,401.60 | -| E2-highmem-2 / r6i.large | 2 | 16 | 12 | $0.560/hr | $408.80 | -| E2-highmem-4 / r6i.xlarge | 4 | 32 | 24 | $1.120/hr | $817.60 | -| E2-highmem-8 / r6i.2xlarge | 8 | 64 | 48 | $2.240/hr | $1,635.20 | -| m6i.4xlarge | 16 | 64 | 48 | $3.840/hr | $2,803.20 | -| m6i.8xlarge | 32 | 128 | 96 | $7.680/hr | $5,606.40 | -| r6i.4xlarge | 16 | 128 | 96 | $4.480/hr | $3,270.40 | -| E2-custom-4-8192 / c6i.xlarge | 4 | 8 | 6 | $0.880/hr | $642.40 | -| E2-custom-8-16384 / c6i.2xlarge | 8 | 16 | 12 | $1.760/hr | $1,284.80 | -| E2-custom-16-32768 / c6i.4xlarge | 16 | 32 | 24 | $3.520/hr | $2,569.60 | -| E2-custom-32-65536 / c6i.8xlarge | 32 | 64 | 48 | $7.040/hr | $5,139.20 | +|
Cores
|
Memory
(GB)
|
Max Graph Dataset
(GB)
| Hourly Cost | Monthly Cost | +| :--- | :--- | :--- | :--- | :--- | +| 1 | 4 | 2 | $0.240/hr | $175.20 | +| 2 | 4 | 2 | $0.440/hr | $321.20 | +| 2 | 8 | 6 | $0.480/hr | $350.40 | +| 4 | 16 | 12 | $0.960/hr | $700.80 | +| 8 | 32 | 24 | $1.920/hr | $1,401.60 | +| 2 | 16 | 12 | $0.560/hr | $408.80 | +| 4 | 32 | 24 | $1.120/hr | $817.60 | +| 8 | 64 | 48 | $2.240/hr | $1,635.20 | +| 16 | 64 | 48 | $3.840/hr | $2,803.20 | +| 32 | 128 | 96 | $7.680/hr | $5,606.40 | +| 16 | 128 | 96 | $4.480/hr | $3,270.40 | +| 4 | 8 | 6 | $0.880/hr | $642.40 | +| 8 | 16 | 12 | $1.760/hr | $1,284.80 | +| 16 | 32 | 24 | $3.520/hr | $2,569.60 | +| 32 | 64 | 48 | $7.040/hr | $5,139.20 | > Monthly Cost = Hourly Cost × 730 hours/month. ## Replicated (High Availability, Master (x1), Replica (x1)) -| Instance Type |
Cores
|
Memory
(GB)
|
Max Graph Dataset
(GB)
| Hourly Cost | Monthly Cost | -| :--------------------------------------------- | :---: | :---------: | :--------------------: | -----------: | -----------: | -| E2-medium | 1 | 4 | 2 | \$0.900/hr | \$657.00 | -| t2.medium | 2 | 4 | 2 | \$1.300/hr | \$949.00 | -| E2-standard-2 / m6i.large (Starting Instance) | 2 | 8 | 6 | \$1.380/hr | \$1,007.40 | -| E2-standard-4 / m6i.xlarge | 4 | 16 | 12 | \$2.340/hr | \$1,708.20 | -| E2-standard-8 / m6i.2xlarge | 8 | 32 | 24 | \$4.260/hr | \$3,109.80 | -| E2-highmem-2 / r6i.large | 2 | 16 | 12 | \$1.540/hr | \$1,124.20 | -| E2-highmem-4 / r6i.xlarge | 4 | 32 | 24 | \$2.660/hr | \$1,941.80 | -| E2-highmem-8 / r6i.2xlarge | 8 | 64 | 48 | \$4.900/hr | \$3,577.00 | -| m6i.4xlarge | 16 | 64 | 48 | \$8.100/hr | \$5,913.00 | -| m6i.8xlarge | 32 | 128 | 96 | \$15.780/hr | \$11,519.40 | -| r6i.4xlarge | 16 | 128 | 96 | \$9.380/hr | \$6,847.40 | -| E2-custom-4-8192 / c6i.xlarge | 4 | 8 | 6 | \$2.180/hr | \$1,591.40 | -| E2-custom-8-16384 / c6i.2xlarge | 8 | 16 | 12 | \$3.940/hr | \$2,876.20 | -| E2-custom-16-32768 / c6i.4xlarge | 16 | 32 | 24 | \$7.460/hr | \$5,445.80 | -| E2-custom-32-65536 / c6i.8xlarge | 32 | 64 | 48 | \$14.500/hr | \$10,585.00 | +|
Cores
|
Memory
(GB)
|
Max Graph Dataset
(GB)
| Hourly Cost | Monthly Cost | +| :--- | :--- | :--- | :--- | :--- | +| 1 | 4 | 2 | \$0.900/hr | \$657.00 | +| 2 | 4 | 2 | \$1.300/hr | \$949.00 | +| 2 | 8 | 6 | \$1.380/hr | \$1,007.40 | +| 4 | 16 | 12 | \$2.340/hr | \$1,708.20 | +| 8 | 32 | 24 | \$4.260/hr | \$3,109.80 | +| 2 | 16 | 12 | \$1.540/hr | \$1,124.20 | +| 4 | 32 | 24 | \$2.660/hr | \$1,941.80 | +| 8 | 64 | 48 | \$4.900/hr | \$3,577.00 | +| 16 | 64 | 48 | \$8.100/hr | \$5,913.00 | +| 32 | 128 | 96 | \$15.780/hr | \$11,519.40 | +| 16 | 128 | 96 | \$9.380/hr | \$6,847.40 | +| 4 | 8 | 6 | \$2.180/hr | \$1,591.40 | +| 8 | 16 | 12 | \$3.940/hr | \$2,876.20 | +| 16 | 32 | 24 | \$7.460/hr | \$5,445.80 | +| 32 | 64 | 48 | \$14.500/hr | \$10,585.00 | > Note: In the Replicated table, **Cores** and **Memory (GB)** are per instance. **Max Graph Dataset (GB)** is calculated as 2 GB for 4 GB containers and 75% of memory for containers larger than 4 GB. We charge an additional 2 cores and 2 GB for replication and cluster since they require an extra component (sentinel for replication and rebalancer for cluster). From 1927dee8c4a719fcdc39e085a041ebef2f71d681 Mon Sep 17 00:00:00 2001 From: Guy Lubovitch Date: Mon, 8 Jun 2026 13:04:37 -0700 Subject: [PATCH 6/7] docs: update Discord invite link Co-authored-by: Copilot <223556219+Copilot@users.noreply.github.com> --- cloud/free-tier.md | 2 +- cloud/startup-tier.md | 2 +- support.md | 2 +- 3 files changed, 3 insertions(+), 3 deletions(-) diff --git a/cloud/free-tier.md b/cloud/free-tier.md index 97e95744..3f586e1d 100644 --- a/cloud/free-tier.md +++ b/cloud/free-tier.md @@ -37,7 +37,7 @@ The free tier provides everything you need to explore FalkorDB and build initial ## Getting Support -Need help? Email **[support@falkordb.com](mailto:support@falkordb.com)** to open a support ticket, or join the community on **[Discord](https://discord.gg/ErBEqN9E)**. See the [Support page]({{ site.baseurl }}/support/) for more details. +Need help? Email **[support@falkordb.com](mailto:support@falkordb.com)** to open a support ticket, or join the community on **[Discord](https://discord.com/invite/Y2mMT9VdMy)**. See the [Support page]({{ site.baseurl }}/support/) for more details. ## Terms > ⚠️ Free instances that aren't utilized for 1 day will be stopped, and deleted after 7 days. diff --git a/cloud/startup-tier.md b/cloud/startup-tier.md index cc0169fd..f42f0334 100644 --- a/cloud/startup-tier.md +++ b/cloud/startup-tier.md @@ -64,7 +64,7 @@ The Startup Tier includes essential features like **TLS** and **Automated Backup ## Getting Support -Need help? Email **[support@falkordb.com](mailto:support@falkordb.com)** to open a support ticket, or join the community on **[Discord](https://discord.gg/ErBEqN9E)**. See the [Support page](/support/) for more details. +Need help? Email **[support@falkordb.com](mailto:support@falkordb.com)** to open a support ticket, or join the community on **[Discord](https://discord.com/invite/Y2mMT9VdMy)**. See the [Support page](/support/) for more details. {% include faq_accordion.html title="Frequently Asked Questions" diff --git a/support.md b/support.md index 5d1a38ca..3b53e022 100644 --- a/support.md +++ b/support.md @@ -23,7 +23,7 @@ To help us respond faster, please include: ## Community Support -For general questions, usage help, and discussion, join the FalkorDB community on **[Discord](https://discord.gg/ErBEqN9E)**. +For general questions, usage help, and discussion, join the FalkorDB community on **[Discord](https://discord.com/invite/Y2mMT9VdMy)**. ## Sales and General Inquiries From afc2fa2fca56bb6e885149c3afdb7907f8a0104d Mon Sep 17 00:00:00 2001 From: Guy Lubovitch Date: Mon, 8 Jun 2026 13:40:28 -0700 Subject: [PATCH 7/7] docs(cloud): keep Pro Tier table as-is, add only Getting Support section Remove the unrelated Pro Tier table edits from this PR. The Instance Type column removal is now tracked separately in PR #496. This branch only adds the Getting Support section to the Pro Tier page. Co-authored-by: Copilot <223556219+Copilot@users.noreply.github.com> --- cloud/pro-tier.md | 68 +++++++++++++++++++++++------------------------ 1 file changed, 34 insertions(+), 34 deletions(-) diff --git a/cloud/pro-tier.md b/cloud/pro-tier.md index 65c6acaf..9601f04e 100644 --- a/cloud/pro-tier.md +++ b/cloud/pro-tier.md @@ -40,46 +40,46 @@ The Pro Tier provides a robust environment to scale your application with confid ## Standalone -|
Cores
|
Memory
(GB)
|
Max Graph Dataset
(GB)
| Hourly Cost | Monthly Cost | -| :--- | :--- | :--- | :--- | :--- | -| 1 | 4 | 2 | $0.240/hr | $175.20 | -| 2 | 4 | 2 | $0.440/hr | $321.20 | -| 2 | 8 | 6 | $0.480/hr | $350.40 | -| 4 | 16 | 12 | $0.960/hr | $700.80 | -| 8 | 32 | 24 | $1.920/hr | $1,401.60 | -| 2 | 16 | 12 | $0.560/hr | $408.80 | -| 4 | 32 | 24 | $1.120/hr | $817.60 | -| 8 | 64 | 48 | $2.240/hr | $1,635.20 | -| 16 | 64 | 48 | $3.840/hr | $2,803.20 | -| 32 | 128 | 96 | $7.680/hr | $5,606.40 | -| 16 | 128 | 96 | $4.480/hr | $3,270.40 | -| 4 | 8 | 6 | $0.880/hr | $642.40 | -| 8 | 16 | 12 | $1.760/hr | $1,284.80 | -| 16 | 32 | 24 | $3.520/hr | $2,569.60 | -| 32 | 64 | 48 | $7.040/hr | $5,139.20 | +| Instance Type | Cores | Memory
(GB) | Max Graph
Dataset
(GB) | Hourly Cost | Monthly Cost | +| :--- | :---: | :---: | :---: | ---: | ---: | +| E2-medium | 1 | 4 | 2 | $0.240/hr | $175.20 | +| t2.medium | 2 | 4 | 2 | $0.440/hr | $321.20 | +| E2-standard-2 / m6i.large (Starting Instance) | 2 | 8 | 6 | $0.480/hr | $350.40 | +| E2-standard-4 / m6i.xlarge | 4 | 16 | 12 | $0.960/hr | $700.80 | +| E2-standard-8 / m6i.2xlarge | 8 | 32 | 24 | $1.920/hr | $1,401.60 | +| E2-highmem-2 / r6i.large | 2 | 16 | 12 | $0.560/hr | $408.80 | +| E2-highmem-4 / r6i.xlarge | 4 | 32 | 24 | $1.120/hr | $817.60 | +| E2-highmem-8 / r6i.2xlarge | 8 | 64 | 48 | $2.240/hr | $1,635.20 | +| m6i.4xlarge | 16 | 64 | 48 | $3.840/hr | $2,803.20 | +| m6i.8xlarge | 32 | 128 | 96 | $7.680/hr | $5,606.40 | +| r6i.4xlarge | 16 | 128 | 96 | $4.480/hr | $3,270.40 | +| E2-custom-4-8192 / c6i.xlarge | 4 | 8 | 6 | $0.880/hr | $642.40 | +| E2-custom-8-16384 / c6i.2xlarge | 8 | 16 | 12 | $1.760/hr | $1,284.80 | +| E2-custom-16-32768 / c6i.4xlarge | 16 | 32 | 24 | $3.520/hr | $2,569.60 | +| E2-custom-32-65536 / c6i.8xlarge | 32 | 64 | 48 | $7.040/hr | $5,139.20 | > Monthly Cost = Hourly Cost × 730 hours/month. ## Replicated (High Availability, Master (x1), Replica (x1)) -|
Cores
|
Memory
(GB)
|
Max Graph Dataset
(GB)
| Hourly Cost | Monthly Cost | -| :--- | :--- | :--- | :--- | :--- | -| 1 | 4 | 2 | \$0.900/hr | \$657.00 | -| 2 | 4 | 2 | \$1.300/hr | \$949.00 | -| 2 | 8 | 6 | \$1.380/hr | \$1,007.40 | -| 4 | 16 | 12 | \$2.340/hr | \$1,708.20 | -| 8 | 32 | 24 | \$4.260/hr | \$3,109.80 | -| 2 | 16 | 12 | \$1.540/hr | \$1,124.20 | -| 4 | 32 | 24 | \$2.660/hr | \$1,941.80 | -| 8 | 64 | 48 | \$4.900/hr | \$3,577.00 | -| 16 | 64 | 48 | \$8.100/hr | \$5,913.00 | -| 32 | 128 | 96 | \$15.780/hr | \$11,519.40 | -| 16 | 128 | 96 | \$9.380/hr | \$6,847.40 | -| 4 | 8 | 6 | \$2.180/hr | \$1,591.40 | -| 8 | 16 | 12 | \$3.940/hr | \$2,876.20 | -| 16 | 32 | 24 | \$7.460/hr | \$5,445.80 | -| 32 | 64 | 48 | \$14.500/hr | \$10,585.00 | +| Instance Type | Cores | Memory
(GB) | Max Graph
Dataset
(GB) | Hourly Cost | Monthly Cost | +| :--------------------------------------------- | :---: | :---------: | :--------------------: | -----------: | -----------: | +| E2-medium | 1 | 4 | 2 | \$0.900/hr | \$657.00 | +| t2.medium | 2 | 4 | 2 | \$1.300/hr | \$949.00 | +| E2-standard-2 / m6i.large (Starting Instance) | 2 | 8 | 6 | \$1.380/hr | \$1,007.40 | +| E2-standard-4 / m6i.xlarge | 4 | 16 | 12 | \$2.340/hr | \$1,708.20 | +| E2-standard-8 / m6i.2xlarge | 8 | 32 | 24 | \$4.260/hr | \$3,109.80 | +| E2-highmem-2 / r6i.large | 2 | 16 | 12 | \$1.540/hr | \$1,124.20 | +| E2-highmem-4 / r6i.xlarge | 4 | 32 | 24 | \$2.660/hr | \$1,941.80 | +| E2-highmem-8 / r6i.2xlarge | 8 | 64 | 48 | \$4.900/hr | \$3,577.00 | +| m6i.4xlarge | 16 | 64 | 48 | \$8.100/hr | \$5,913.00 | +| m6i.8xlarge | 32 | 128 | 96 | \$15.780/hr | \$11,519.40 | +| r6i.4xlarge | 16 | 128 | 96 | \$9.380/hr | \$6,847.40 | +| E2-custom-4-8192 / c6i.xlarge | 4 | 8 | 6 | \$2.180/hr | \$1,591.40 | +| E2-custom-8-16384 / c6i.2xlarge | 8 | 16 | 12 | \$3.940/hr | \$2,876.20 | +| E2-custom-16-32768 / c6i.4xlarge | 16 | 32 | 24 | \$7.460/hr | \$5,445.80 | +| E2-custom-32-65536 / c6i.8xlarge | 32 | 64 | 48 | \$14.500/hr | \$10,585.00 | > Note: In the Replicated table, **Cores** and **Memory (GB)** are per instance. **Max Graph Dataset (GB)** is calculated as 2 GB for 4 GB containers and 75% of memory for containers larger than 4 GB. We charge an additional 2 cores and 2 GB for replication and cluster since they require an extra component (sentinel for replication and rebalancer for cluster).