Description: An unexpected error occurs during the bulk import procedure for contacts using a CSV file in CTI
Expected
By importing the file and mapping the first name, last name, and phone number fields, I expect to complete the process in "Address Book Sources."
Actual Behavior
The system should successfully validate and import the contacts into the CTI address book, but instead halts or fails during the upload process.
error -> mapping must include the "name" destination
Steps to Reproduce
Use "address book source" in CSV CTI mode to import the file.
Map the fields to firstname, lastname, mobile, and workphone.
Observe the error
Description: An unexpected error occurs during the bulk import procedure for contacts using a CSV file in CTI
Expected
By importing the file and mapping the first name, last name, and phone number fields, I expect to complete the process in "Address Book Sources."
Actual Behavior
The system should successfully validate and import the contacts into the CTI address book, but instead halts or fails during the upload process.
error -> mapping must include the "name" destination
Steps to Reproduce
Use "address book source" in CSV CTI mode to import the file.
Map the fields to firstname, lastname, mobile, and workphone.
Observe the error