Unable to depoly a vm with the default centos template on xenserver 8.4

[kiranchavala]

problem

The long description of your problem

versions

ACS 4.22
Xenserver 8.4

The steps to reproduce the bug

1. Have a cloudstack environment with xenserver 8.4 hypervisor

2. Deploy a vm with default centos template

CentOS 5.6(64-bit) no GUI (XenServer)
http://download.cloudstack.org/templates/builtin/centos56-x86_64.vhd.bz2

3. Deployment fails with the following exception

Logs

2026-08-05 07:28:21,240 DEBUG [c.c.h.x.r.w.x.CitrixStartCommandWrapper] (DirectAgent-71:[ctx-79a585c0]) (logid:5a107745) 1. The VM i-2-63-VM is in Starting state.
2026-08-05 07:28:21,242 WARN  [c.c.h.x.r.w.x.CitrixStartCommandWrapper] (DirectAgent-71:[ctx-79a585c0]) (logid:5a107745) Catch Exception: class com.cloud.utils.exception.CloudRuntimeException due to com.cloud.utils.exception.CloudRuntimeException: Cannot find Template CentOS 7 on XenServer host com.cloud.utils.exception.CloudRuntimeException: Cannot find Template CentOS 7 on XenServer host
	at com.cloud.hypervisor.xenserver.resource.CitrixResourceBase.createVmFromTemplate(CitrixResourceBase.java:1300)
	at com.cloud.hypervisor.xenserver.resource.wrapper.xenbase.CitrixStartCommandWrapper.execute(CitrixStartCommandWrapper.java:93)
	at com.cloud.hypervisor.xenserver.resource.wrapper.xenbase.CitrixStartCommandWrapper.execute(CitrixStartCommandWrapper.java:57)
	at com.cloud.hypervisor.xenserver.resource.wrapper.xenbase.CitrixRequestWrapper.execute(CitrixRequestWrapper.java:122)
	at com.cloud.hypervisor.xenserver.resource.CitrixResourceBase.executeRequest(CitrixResourceBase.java:1780)
	at com.cloud.agent.manager.DirectAgentAttache$Task.runInContext(DirectAgentAttache.java:306)
	at org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(ManagedContextRunnable.java:49)
	at org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(DefaultManagedContext.java:56)
	at org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWithContext(DefaultManagedContext.java:103)
	at org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWithContext(DefaultManagedContext.java:53)
	at org.apache.cloudstack.managed.context.ManagedContextRunnable.run(ManagedContextRunnable.java:46)
	at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:539)
	at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
	at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:304)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
	at java.base/java.lang.Thread.run(Thread.java:840)

2026-08-05 07:28:21,242 WARN  [c.c.h.x.r.Xenserver84Resource] (DirectAgent-71:[ctx-79a585c0]) (logid:5a107745) Unable to start i-2-63-VM due to com.cloud.utils.exception.CloudRuntimeException: Cannot find Template CentOS 7 on XenServer host
	at com.cloud.hypervisor.xenserver.resource.CitrixResourceBase.createVmFromTemplate(CitrixResourceBase.java:1300)
	at com.cloud.hypervisor.xenserver.resource.wrapper.xenbase.CitrixStartCommandWrapper.execute(CitrixStartCommandWrapper.java:93)
	at com.cloud.hypervisor.xenserver.resource.wrapper.xenbase.CitrixStartCommandWrapper.execute(CitrixStartCommandWrapper.java:57)
	at com.cloud.hypervisor.xenserver.resource.wrapper.xenbase.CitrixRequestWrapper.execute(CitrixRequestWrapper.java:122)
	at com.cloud.hypervisor.xenserver.resource.CitrixResourceBase.executeRequest(CitrixResourceBase.java:1780)
	at com.cloud.agent.manager.DirectAgentAttache$Task.runInContext(DirectAgentAttache.java:306)
	at org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(ManagedContextRunnable.java:49)
	at org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(DefaultManagedContext.java:56)
	at org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWithContext(DefaultManagedContext.java:103)
	at org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWithContext(DefaultManagedContext.java:53)
	at org.apache.cloudstack.managed.context.ManagedContextRunnable.run(ManagedContextRunnable.java:46)
	at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:539)
	at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
	at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:304)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
	at java.base/java.lang.Thread.run(Thread.java:840)

4. Xenceter 8.4 says Centos 7 is deprecated

What to do about it?

Cloudstack should map the correct guest os in case the host is xenserver 8.4

or go about replacing the templated with a newer version

#13797

[DaanHoogland]

relates to your default templates idea at #13797 , right?

[kiranchavala]

relates to your default templates idea at #13797 , right?

Yes @DaanHoogland