[Bug] Not working on Galaxy A36 5G

[hercleybenayon-ctrl]

Quick summary

O app depois de atualizado não está funcionando no a36 5g da Samsung já testei as outras versões do app na atualização 2.0.4 e nenhuma funcionou

Diagnostics JSON

{
  "schema": "livebridge_bug_report_v2",
  "generated_at_utc": "2026-05-10T21:00:00.310588Z",
  "generated_at_local": "2026-05-10T17:00:00.310588",
  "timezone_name": "-04",
  "timezone_offset_minutes": -240,
  "locale": "pt-BR",
  "platform": {
    "os": "android",
    "os_version": "BP2A.250605.031.A3.A366EXXS9BZDA"
  },
  "app": {
    "version": "2.1.4",
    "latest_release_version": "",
    "update_available": false
  },
  "device": {
    "label": "SM-A366E",
    "manufacturer": "samsung",
    "brand": "samsung",
    "market_name": "SM-A366E",
    "model": "SM-A366E",
    "raw_model": "SM-A366E",
    "product": "a36xqnsxx",
    "device": "a36xq",
    "board": "parrot",
    "hardware": "qcom",
    "bootloader": "A366EXXS9BZDA",
    "host": "21DND601",
    "id": "BP2A.250605.031.A3",
    "tags": "release-keys",
    "type": "user",
    "user": "dpi",
    "display": "BP2A.250605.031.A3.A366EXXS9BZDA",
    "fingerprint": "samsung/a36xqnsxx/a36xq:16/BP2A.250605.031.A3/A366EXXS9BZDA_OWO9BZDA:user/release-keys",
    "is_pixel": false,
    "is_samsung": true,
    "is_aosp_device": false,
    "hide_live_updates_promotion": true
  },
  "permissions": {
    "listener_enabled": true,
    "notifications_granted": true,
    "can_post_promoted": false
  },
  "settings": {
    "converter_enabled": true,
    "keep_alive_foreground_enabled": false,
    "conversion_log_enabled": true,
    "conversion_log_max_bytes": 5242880,
    "network_speed_enabled": false,
    "network_speed_min_threshold_bytes_per_second": 0,
    "sync_dnd_enabled": true,
    "prevent_mirror_dismiss_enabled": false,
    "hide_lockscreen_content_enabled": false,
    "hints_disabled": false,
    "update_checks_enabled": true,
    "app_language": "system",
    "only_with_progress": false,
    "text_progress_enabled": true,
    "smart_detection_enabled": true,
    "smart_media_playback_enabled": true,
    "smart_media_playback_show_on_lock_screen": true,
    "smart_media_playback_use_symbols_in_player": true,
    "smart_calls_enabled": true,
    "smart_navigation_enabled": true,
    "smart_weather_enabled": true,
    "smart_external_devices_enabled": true,
    "smart_external_devices_ignore_debugging": true,
    "smart_vpn_enabled": true,
    "otp_detection_enabled": true,
    "otp_auto_copy_enabled": true,
    "aosp_cutting_enabled": false,
    "aosp_cutting_length": 7,
    "animated_island_enabled": true,
    "animated_island_update_frequency_ms": 2250,
    "hyper_bridge_enabled": false,
    "notification_dedup_enabled": false,
    "notification_dedup_mode": "otp_status",
    "bug_report_auto_copy_enabled": true
  },
  "rules": {
    "package_mode": "include",
    "package_rules": [
      "br.com.bradesco.cartoes",
      "br.com.intermedium",
      "com.bradesco",
      "com.facebook.katana",
      "com.facebook.orca",
      "com.hevy",
      "com.instagram.android",
      "com.instagram.barcelona",
      "com.nu.production",
      "com.sec.android.daemonapp",
      "com.tinder",
      "com.twitter.android",
      "com.whatsapp",
      "org.chromium.webapk.a4dd6c16857bb33b5_v2",
      "org.telegram.messenger",
      "solucoes.zeno.sinetram"
    ],
    "bypass_package_rules": [],
    "otp_package_mode": "all",
    "otp_package_rules": [],
    "smart_package_mode": "all",
    "smart_package_rules": []
  },
  "additional_state": {
    "has_custom_parser_dictionary": false,
    "parser_dictionary_enabled_languages": [
      "en",
      "ru",
      "zh"
    ],
    "app_presentation_overrides_length": 0
  }
}

Type of bug

Crash

Steps to reproduce

Expected behavior

Espero que resolvam isso rápido estava no 2.0.3 estava tudo bem

Actual behavior

O app não está funcionando corretamente na Samsung a36 5g já testei as outras versões mais também não está funcionando

Notification sample / conversion log JSON (optional)

Media / screenshots (optional)

No response

Additional context (optional)

No response

[appsfolder]

Can you explain it a bit more?
At least, steps to reproduce the issue.