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[Bug]: Existing tag is not displayed in tag management #63503

Description

@PeopleInside

Bug description

I have created 6 tags for files. Five of them are displayed correctly in the tag management section under Settings → Basic settings, but one tag is completely missing from the list.

The missing tag still exists and works normally: I can select and assign it to files. However, it is not displayed in the tag management section, so I cannot rename or delete it.

The issue seems to be that the tag is available when assigning tags to files, but is not available for management in the settings.

Steps to reproduce

  1. Create multiple tags for files.
  2. Go to Settings → Basic settings and open the tag management section.
  3. Notice that one of the existing tags is not displayed in the list.
  4. Open a file and select the option to add a tag.
  5. The missing tag is still available and can be assigned to the file.
  6. Go back to the tag management section: the tag is still not listed.

Expected behavior

All existing tags should be displayed in the tag management section.

I should be able to manage every existing tag, including tags that are already assigned to files, so that I can rename or delete them when needed.

Nextcloud Server version

34

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.5

Web server

Apache (supported)

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

None

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?

  • Default user-backend (database)
  • LDAP/ Active Directory
  • SSO - SAML
  • Other

Configuration report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "nextcloud.domain.ext"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "34.0.3.2",
        "enable_push_notifications": false,
        "overwrite.cli.url": "https:\/\/nextcloud.domain.ext\/nextcloud",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "mail_smtpmode": "smtp",
        "mail_smtpsecure": "ssl",
        "mail_sendmailmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "mail_smtpauth": true,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "simpleSignUpLink.shown": false,
        "maintenance": false,
        "theme": "",
        "loglevel": 2,
        "filesystem_check_changes": 1,
        "maintenance_window_start": 1,
        "trashbin_retention_obligation": "7,8",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "app_install_overwrite": [
            "passwords",
            "theming_customcss"
        ],
        "forbidden_filename_basenames": [
            "con",
            "prn",
            "aux",
            "nul",
            "com0",
            "com1",
            "com2",
            "com3",
            "com4",
            "com5",
            "com6",
            "com7",
            "com8",
            "com9",
            "com\u00b9",
            "com\u00b2",
            "com\u00b3",
            "lpt0",
            "lpt1",
            "lpt2",
            "lpt3",
            "lpt4",
            "lpt5",
            "lpt6",
            "lpt7",
            "lpt8",
            "lpt9",
            "lpt\u00b9",
            "lpt\u00b2",
            "lpt\u00b3"
        ],
        "forbidden_filename_characters": [
            "<",
            ">",
            ":",
            "\"",
            "|",
            "?",
            "*",
            "\\",
            "\/"
        ],
        "forbidden_filename_extensions": [
            " ",
            ".",
            ".filepart",
            ".part"
        ]
    }
}

List of activated Apps

Enabled:
  - activity: 7.0.0
  - appstore: 1.0.0
  - bruteforcesettings: 7.0.0
  - calendar: 6.5.4
  - circles: 34.0.0
  - cloud_federation_api: 1.18.0
  - comments: 1.24.0
  - contacts: 8.7.6
  - contactsinteraction: 1.15.0
  - dashboard: 7.14.0
  - dav: 1.40.0
  - federatedfilesharing: 1.24.0
  - federation: 1.24.0
  - files: 2.6.0
  - files_automatedtagging: 5.0.0
  - files_downloadlimit: 5.2.0
  - files_lock: 34.0.1
  - files_pdfviewer: 7.0.0-dev.0
  - files_reminders: 1.7.0
  - files_retention: 5.0.0
  - files_sharing: 1.26.0
  - files_trashbin: 1.24.0
  - files_versions: 1.27.0
  - firstrunwizard: 7.0.0-dev.0
  - logreader: 7.0.0
  - lookup_server_connector: 1.22.0
  - mail: 5.11.2
  - nextcloud_announcements: 6.0.0
  - notes: 6.0.2
  - notifications: 7.0.0-dev.1
  - oauth2: 1.22.0
  - office: 1.0.0
  - password_policy: 6.0.0-dev.0
  - passwords: 2026.7.20
  - photos: 7.0.0
  - privacy: 6.0.0-dev.1
  - profile: 1.3.0
  - provisioning_api: 1.24.0
  - recommendations: 7.0.0
  - related_resources: 5.0.0-dev.0
  - richdocuments: 11.1.0
  - richdocumentscode: 26.4.104
  - serverinfo: 6.0.0
  - settings: 1.17.0
  - sharebymail: 1.24.0
  - spreed: 24.0.4
  - support: 6.0.0
  - survey_client: 6.0.0-dev.0
  - suspicious_login: 12.0.0-dev.0
  - systemtags: 1.24.0
  - text: 8.0.0
  - theming: 2.9.0
  - theming_customcss: 1.21.0
  - twofactor_backupcodes: 1.23.0
  - twofactor_totp: 16.0.0
  - twofactor_webauthn: 2.7.0
  - updatenotification: 1.24.0
  - user_status: 1.14.0
  - viewer: 7.0.0-dev.0
  - weather_status: 1.14.0
  - webhook_listeners: 1.6.0
  - workflowengine: 2.16.0
Disabled:
  - admin_audit: 1.24.0
  - app_api: 34.0.0 (installed 32.0.0)
  - encryption: 2.22.0
  - files_external: 1.26.0
  - twofactor_nextcloud_notification: 8.0.0 (installed 3.10.0)
  - user_ldap: 1.25.0

Nextcloud Signing status

Nextcloud Logs

Additional info

Discussed but flagged as resolved here:
https://help.nextcloud.com/t/label-is-available-on-files-but-missing-from-basic-settings

I resolved using the SSH but the issue seems still affect the NextCloud Interface.

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