@@ -15,7 +15,7 @@ faq:
   - q: "Does an AI agent need an LLM?"
     a: "An AI agent does not strictly need an LLM; it needs a mechanism that selects actions in pursuit of a goal. In Sim, an Agent block can use an LLM to interpret instructions and choose among connected tools. This gives teams a flexible way to automate tasks whose next step depends on context."
   - q: "Does RPA count as an AI agent?"
-    a: "RPA generally does not count as an AI agent because it follows fixed steps rather than selecting new actions from observed results, a line [IBM draws the same way](https://community.ibm.com/community/user/blogs/ahmed-alsareti/2025/11/04/rpa-vs-agentic-ai-transforming-enterprise-automati) between script-driven execution and goal-driven agentic AI. In Sim, fixed workflow blocks can handle predictable steps while an Agent block can choose tools and revise its approach at runtime. This distinction helps teams reserve agents for work that requires adaptation instead of adding unnecessary complexity to stable processes."
+    a: "RPA generally does not count as an AI agent because it follows fixed steps rather than selecting new actions from observed results. In Sim, fixed workflow blocks can handle predictable steps while an Agent block can choose tools and revise its approach at runtime. This distinction helps teams reserve agents for work that requires adaptation instead of adding unnecessary complexity to stable processes."
   - q: "How autonomous are AI agents really?"
     a: "Agent autonomy is the degree to which an agent can select and execute steps without human approval. In Sim, teams can limit an agent's connected tools and place approval steps before sensitive actions such as issuing a large refund. These controls let routine work proceed automatically while keeping higher-risk decisions under human oversight."
   - q: "Can an agent use more than one tool?"