add triage cadence, roles & escalation matrix for stale-issue automation - #275
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IanoNjuguna wants to merge 8 commits into
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add triage cadence, roles & escalation matrix for stale-issue automation#275IanoNjuguna wants to merge 8 commits into
IanoNjuguna wants to merge 8 commits into
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Description
Related to #274
New issues and PRs in this repo currently have no documented triage process. Contributors don't know what response to expect, and maintainers have no shared cadence or label conventions. This PR establishes one byt making the following additions:
TRIAGE.md - defines the triage cadence (weekly triage ahead of each DevEx WG session, 48h PR review SLA, monthly stale revisit), a triage checklist for maintainers, the label taxonomy, response-time expectations, and roles/escalation (disagreements resolved in the weekly WG session).
stale.yml workflow - automates the inactivity policy defined in TRIAGE.md: issues go stale after 30 days (closed 14 days later), PRs after 21 days (closed 7 days later);
pinnedandsecuritylabels are exempt; any activity resets the clock.CONTRIBUTING.md - links the new triage doc from the submission process so contributors see expectations at the point of contributing.
Type of Change
Changes Made
TRIAGE.md(new, 60 lines) — triage cadence table, maintainer triage checklist, label definitions (triage,needs-info,good first issue,help wanted,stale,pinned), SLAs (1-week issue response, 48h PR review), stale policy, roles & escalation..github/workflows/stale.yml(new, 43 lines) —actions/stale@v9on a daily cron (06:17 UTC, off the top of the hour) plusworkflow_dispatch; least-privilege permissions (issues: write,pull-requests: writeonly); messages point contributors back to TRIAGE.md.CONTRIBUTING.md(+2 lines) — one-paragraph pointer to TRIAGE.md in the submission-process section.No site code, docs content, or existing workflows are touched.
Checklist
workflow_dispatchfor a manual dry-run)mainormasterbranch. (will rebase before merge if needed)Follow Up
The security exemption requires the label to exist — check the repo's label list has security, pinned, stale, triage, needs-info (the stale action creates stale itself, but the exemptions silently no-op if missing).
First run is manual-friendly — you can trigger it via workflow_dispatch right after merge to confirm behavior before the cron kicks in; with no debug-only run it will start labeling real issues, so give the WG a heads-up first.