[ADD] helpdesk_ticket_partner_block: block ticket creation by email - #1085
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palomagrc93 wants to merge 1 commit into
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[ADD] helpdesk_ticket_partner_block: block ticket creation by email#1085palomagrc93 wants to merge 1 commit into
palomagrc93 wants to merge 1 commit into
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added
series:18.0
mod:helpdesk_ticket_partner_block
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Adds a
block_ticket_creationboolean onres.partner(new "Helpdesk" tab on the contact form) to prevent a specific contact from creating helpdesk tickets by email.Blocked senders never reach
helpdesk.ticket.message_new(filtered out inmail.thread._message_route_process, before routing), and instead receive an automatic notification via an editablemail.template.cc https://github.com/APSL
@shirashi3771 @lbarry-apsl @miquelalzanillas @peluko00 @BernatObrador @cubells @miquelpascual @ppyczko @isugac @javierobcn please review.