AI Workflow Automation Specialist. I take messy operational processes, design cleaner ones with AI in the loop, and make them stick.
Open to remote AI Workflow Automation and AI Operations roles.
I build AI workflows for operations teams: prompt systems, documentation pipelines, and structured-output tools that cut manual work and survive contact with real users. The pattern underneath is always the same. See a messy process, design a cleaner one, document it so anyone can run it.
Recent production work:
- Built an LLM documentation pipeline at an EdTech company that cut session write-up time from 20 minutes to under 5 (75% reduction) across 100+ consultative sessions, with a 25%+ conversion rate on profiled leads
- Designed a 5-category error framework for 500+ monthly records at an insurance BPO: 10% error reduction, 20% efficiency gain, AHT of 16 minutes against a 20-minute benchmark
- Cut manual summarization time roughly 40% using AI-assisted workflows inside a KPI reporting process
| Project | What it does | Proof |
|---|---|---|
| EdTech Session Intelligence Pipeline | Converts raw consultant notes into CRM-ready profiles with intent scoring and confidence gates | 75% time reduction, 100+ production sessions |
| Mastermind Claude Skill | Strategic thinking mode for Claude: reframes problems, challenges assumptions, lands one calibrated recommendation | Installable .skill file, bundled with 20 decision frameworks |
Working daily: Claude (workflow automation, prompt chaining, structured system prompts), ChatGPT, Gemini, prompt and context engineering, Advanced Excel (Pivot, XLOOKUP, Macros), process documentation, KPI framework design.
Building next: n8n, Python, Power BI.
Before AI work: insurance operations analysis, audit assistance at a CA firm, and teaching accounting. The audit background shows up in how I build: every workflow documented, every claim checkable.
Certifications: Anthropic (Claude 101, AI Fluency), Forage job simulations with Vista Equity Partners (AI in Action), Deloitte (Data Analytics), and Datacom (AI in the Workplace).