There is no country Brazil in authentication SMS #22898

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1. JohnatanLicar

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   contentThis issue or pull request belongs to the Docs Content teamThis issue or pull request belongs to the Docs Content team

   on Dec 29, 2022
2. welcome commented on Dec 29, 2022

   

   welcomeBot

   on Dec 29, 2022

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   Thanks for opening this issue. A GitHub docs team member should be by to give feedback soon. In the meantime, please check out the contributing guidelines.
3. github-actions

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   triageDo not begin working on this issue until triaged by the teamDo not begin working on this issue until triaged by the team

   on Dec 29, 2022
4. cmwilson21

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   triageDo not begin working on this issue until triaged by the teamDo not begin working on this issue until triaged by the team

   on Dec 30, 2022
5. cmwilson21 commented on Dec 30, 2022

   

   cmwilson21

   on Dec 30, 2022

   Last edited by cmwilson21

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   Thanks for starting an issue! We’re only able to offer SMS authentication in countries where our SMS providers can guarantee a high deliverability rate. I’m sorry to say their service is not reliable enough in Brazil at this point in time, so we’re unable to offer SMS authentication as an option for users in Brazil.

   While we won’t be able to offer SMS as an option for you, you might consider enabling two-factor authentication using a TOTP application. If you’re interested, we have a guide that will walk you through setting this up:
   https://docs.github.com/en/free-pro-team@latest/github/authenticating-to-github/configuring-two-factor-authentication#configuring-two-factor-authentication-using-a-totp-mobile-app

   With 2FA enabled, be sure to set up some of these additional fallback recovery methods as well:

   • Download your recovery codes. This is by far the best way to make sure you don’t get locked out of your account.
   • Add a security key. You’ll still have access to your account if you have a FIDO U2F security key added to your account
     https://docs.github.com/en/free-pro-team@latest/github/authenticating-to-github/configuring-two-factor-authentication-recovery-methods

   I apologize for the inconvenience, and rest assured, we’re actively working to improve the situation.

   I'm going to go ahead and close this issue now 💛

   ❤️React with ❤️2Reacted by Johnatan Licar and Mhwd9-9
6. cmwilson21

   closed this as completedon Dec 30, 2022