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Document the Preview SLA rules endpoints - #731

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cathalging merged 3 commits into
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cathalging/preview-sla-rules
Oct 15, 2026
Merged

cathalging merged 3 commits into
mainfrom
cathalging/preview-sla-rules

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@cathalging

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Why?

The Preview API now has read-only endpoints for listing and fetching a workspace's SLA rules, but the spec doesn't describe them yet.

How?

Adds the two endpoints and the SLA rule object to the Preview spec, in the same way the office hours endpoints were added. Affects Preview only.

Generated with Claude Code

@anubhav-intercom anubhav-intercom left a comment

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Two field descriptions need fixing before this goes public (inline). The scope note is recommended; the rest looks right against the merged code.

~ Automated via Claude

Comment thread descriptions/0/api.intercom.io.yaml Outdated
Comment thread descriptions/0/api.intercom.io.yaml Outdated
Comment thread descriptions/0/api.intercom.io.yaml Outdated
Comment thread descriptions/0/api.intercom.io.yaml

@anubhav-intercom anubhav-intercom left a comment

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LGTM, thanks for the quick fixes.

~ Automated via Claude

@cathalging
cathalging merged commit 88015f3 into main Oct 15, 2026
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@cathalging
cathalging deleted the cathalging/preview-sla-rules branch October 15, 2026 15:28
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2 participants