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2 changes: 2 additions & 0 deletions skills/workflow-investigation-process/SKILL.md
Original file line number Diff line number Diff line change
Expand Up @@ -151,6 +151,8 @@ An earlier session already interviewed the user — don't re-interview. Fold in
> messages, affected areas, and environmental context.
```

Read what the Symptoms section already holds — initialisation seeded it from the carrier, and that is the user's own account. Ask what it does not answer, and confirm rather than re-ask where it is thin. Putting a question they have already answered back to them reads as not having listened.

Load **[symptom-gathering.md](references/symptom-gathering.md)** and use its questions to gather symptoms from the user.

Document symptoms in the investigation file as you gather them. Commit after each significant addition.
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