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Update account cancellation documentation and email templates#153

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moesoha merged 4 commits intomasterfrom
20260508
May 8, 2026
Merged

Update account cancellation documentation and email templates#153
moesoha merged 4 commits intomasterfrom
20260508

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@hh0592821
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This pull request updates the documentation for account deletion to clarify the application process, improve communication instructions, and update the email template guidance. The most important changes are summarized below:

Account deletion process improvements:

  • Clarified that account deletion requests are generally processed in batches every 2–3 weeks, and that users should not send multiple emails or urge for faster processing.
  • Added that for qualifying requests, a confirmation email will be sent, and users should check their inbox or spam folder.
  • Provided instructions for canceling a deletion request by sending a cancellation email to the same address.

Email instructions and template updates:

  • Updated the instructions to provide a direct link to an email template for deletion requests, and clarified the recipient email address.
  • Removed the old direct-send email link and streamlined the email submission instructions.

hh0592821 added 4 commits May 8, 2026 11:02
将纯文本邮箱地址替换为预填充模板的邮件链接,提高用户操作便捷性。移除重复的直接发送邮件链接,并补充关于二次确认和处理周期的说明,使流程更清晰。
- 将二次确认邮件说明移至须知列表,使流程更清晰
- 调整不符合要求申请的说明为第五条
更新注销处理周期描述,删除“人工处理”的表述,使其更准确。
增加关于放弃注销申请的说明,完善用户操作指引。
原一群号码已被封禁,现更新为新的有效群号 `1083526947`。
@moesoha moesoha merged commit a873bac into master May 8, 2026
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@moesoha moesoha deleted the 20260508 branch May 8, 2026 12:07
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2 participants