NinjaOne LCP by Deenk · Pull Request #34 · squaredup/plugins

Deenk · 2026-04-07T08:33:56Z

🔌 Plugin overview

Plugin name: NinjaOne
Purpose / problem solved: Enable squaredup users to monitor devices, endpoints, tickets via NinjaOne RMM
Primary audience (e.g. platform teams, SREs, product teams): Systems and helpdesk (Internal and MSP)
Authentication method(s) (e.g. OAuth, Username/Password, API Key): Oauth client secret and id

🖼️ Plugin screenshots

Plugin configuration

Default dashboards

🧪 Testing

I have tested that every data stream returns unnested arrays and results. data types should all be correct for strings, numbers, dates

⚠️ Known limitations

There are a number of ninjaone modules/add ons based on the licence tier of the customer. I already support the backups and tickets modules, but there are 5/6 more I could add support for later.

📚 Checklist

Plugin, datastream and UI naming follow SquaredUp guidelines
Logo added
One or more dashboards added
README added including configuration guidance
No secrets or credentials included
I agree to the Code of Conduct

This reverts commit 2bc23b1.

This reverts commit c98ec16.

gdorward · 2026-04-07T15:11:42Z

@Deenk , I seem to be running into repeated 500 errors on the Backup Management OOB dashboards. Looking at the logs, one of the offending endpoints seems to be https://ca-api.ninjarmm.com/v2/queries/backup/usage?pageSize=1000

ERROR {"message":"handler.readDataSource threw: 500 - Internal Server Error"

Deenk · 2026-04-08T10:12:20Z

@Deenk , I seem to be running into repeated 500 errors on the Backup Management OOB dashboards. Looking at the logs, one of the offending endpoints seems to be https://ca-api.ninjarmm.com/v2/queries/backup/usage?pageSize=1000

ERROR {"message":"handler.readDataSource threw: 500 - Internal Server Error"

@gdorward This is probably because our license expired for the 'backups' module in NinjaOne. I'll investigate if that truly is the case and either request they fix it, or fix whatever is broken on our side depending on who's fault it is

gdorward · 2026-04-09T11:42:04Z

I'm getting this error on imports all of a sudden @Deenk - specifically importing devices:

{ "name": "Error", "message": "ID column 'deviceId' not found in data stream response. Available columns: results.0.id, results.0.uid, results.0.organizationId, results.0.locationId, results.0.nodeClass, results.0.nodeRoleId, results.0.rolePolicyId, results.0.approvalStatus, results.0.offline, results.0.systemName, results.0.dnsName, results.0.created, results.0.lastContact, results.0.lastUpdate, results.0.deviceId, results.0.displayName, results.1.id, results.1.uid, results.1.organizationId, results.1.locationId, results.1.nodeClass, results.1.nodeRoleId, results.1.rolePolicyId, results.1.approvalStatus, results.1.offline, results.1.systemName, results.1.dnsName, results.1.created, results.1.lastContact, results.1.lastUpdate, results.1.deviceId, results.1.displayName, metadata.next_page_token", "stack": "Error: ID column 'deviceId' not found in data stream response. Available columns: results.0.id, results.0.uid, results.0.organizationId, results.0.locationId, results.0.nodeClass, results.0.nodeRoleId, results.0.rolePolicyId, results.0.approvalStatus, results.0.offline, results.0.systemName, results.0.dnsName, results.0.created, results.0.lastContact, results.0.lastUpdate, results.0.deviceId, results.0.displayName, results.1.id, results.1.uid, results.1.organizationId, results.1.locationId, results.1.nodeClass, results.1.nodeRoleId, results.1.rolePolicyId, results.1.approvalStatus, results.1.offline, results.1.systemName, results.1.dnsName, results.1.created, results.1.lastContact, results.1.lastUpdate, results.1.deviceId, results.1.displayName, metadata.next_page_token at dUe (/src/stepExecutor/mapStreamDataToVertices.ts:62:15) at E1r (/src/stepExecutor/handler.ts:172:33) at process.processTicksAndRejections (node:internal/process/task_queues:95:5) at async <anonymous> (/src/createMessageHandler.ts:74:13) at async Promise.all (index 0) at async <anonymous> (/src/createMessageHandler.ts:121:32) at async Hcr (/node_modules/.pnpm/@middy+core@2.5.7/node_modules/@middy/core/index.js:86:26)" }

Deenk · 2026-04-09T11:46:35Z

I'm getting this error on imports all of a sudden @Deenk - specifically importing devices:

{ "name": "Error", "message": "ID column 'deviceId' not found in data stream response. Available columns: results.0.id, results.0.uid, results.0.organizationId, results.0.locationId, results.0.nodeClass, results.0.nodeRoleId, results.0.rolePolicyId, results.0.approvalStatus, results.0.offline, results.0.systemName, results.0.dnsName, results.0.created, results.0.lastContact, results.0.lastUpdate, results.0.deviceId, results.0.displayName, results.1.id, results.1.uid, results.1.organizationId, results.1.locationId, results.1.nodeClass, results.1.nodeRoleId, results.1.rolePolicyId, results.1.approvalStatus, results.1.offline, results.1.systemName, results.1.dnsName, results.1.created, results.1.lastContact, results.1.lastUpdate, results.1.deviceId, results.1.displayName, metadata.next_page_token", "stack": "Error: ID column 'deviceId' not found in data stream response. Available columns: results.0.id, results.0.uid, results.0.organizationId, results.0.locationId, results.0.nodeClass, results.0.nodeRoleId, results.0.rolePolicyId, results.0.approvalStatus, results.0.offline, results.0.systemName, results.0.dnsName, results.0.created, results.0.lastContact, results.0.lastUpdate, results.0.deviceId, results.0.displayName, results.1.id, results.1.uid, results.1.organizationId, results.1.locationId, results.1.nodeClass, results.1.nodeRoleId, results.1.rolePolicyId, results.1.approvalStatus, results.1.offline, results.1.systemName, results.1.dnsName, results.1.created, results.1.lastContact, results.1.lastUpdate, results.1.deviceId, results.1.displayName, metadata.next_page_token at dUe (/src/stepExecutor/mapStreamDataToVertices.ts:62:15) at E1r (/src/stepExecutor/handler.ts:172:33) at process.processTicksAndRejections (node:internal/process/task_queues:95:5) at async <anonymous> (/src/createMessageHandler.ts:74:13) at async Promise.all (index 0) at async <anonymous> (/src/createMessageHandler.ts:121:32) at async Hcr (/node_modules/.pnpm/@middy+core@2.5.7/node_modules/@middy/core/index.js:86:26)" }

I broke this during my testing adding more devices, pushing a fix for this now

Deenk · 2026-04-09T12:00:16Z

I'm getting this error on imports all of a sudden @Deenk - specifically importing devices:
{ "name": "Error", "message": "ID column 'deviceId' not found in data stream response. Available columns: results.0.id, results.0.uid, results.0.organizationId, results.0.locationId, results.0.nodeClass, results.0.nodeRoleId, results.0.rolePolicyId, results.0.approvalStatus, results.0.offline, results.0.systemName, results.0.dnsName, results.0.created, results.0.lastContact, results.0.lastUpdate, results.0.deviceId, results.0.displayName, results.1.id, results.1.uid, results.1.organizationId, results.1.locationId, results.1.nodeClass, results.1.nodeRoleId, results.1.rolePolicyId, results.1.approvalStatus, results.1.offline, results.1.systemName, results.1.dnsName, results.1.created, results.1.lastContact, results.1.lastUpdate, results.1.deviceId, results.1.displayName, metadata.next_page_token", "stack": "Error: ID column 'deviceId' not found in data stream response. Available columns: results.0.id, results.0.uid, results.0.organizationId, results.0.locationId, results.0.nodeClass, results.0.nodeRoleId, results.0.rolePolicyId, results.0.approvalStatus, results.0.offline, results.0.systemName, results.0.dnsName, results.0.created, results.0.lastContact, results.0.lastUpdate, results.0.deviceId, results.0.displayName, results.1.id, results.1.uid, results.1.organizationId, results.1.locationId, results.1.nodeClass, results.1.nodeRoleId, results.1.rolePolicyId, results.1.approvalStatus, results.1.offline, results.1.systemName, results.1.dnsName, results.1.created, results.1.lastContact, results.1.lastUpdate, results.1.deviceId, results.1.displayName, metadata.next_page_token at dUe (/src/stepExecutor/mapStreamDataToVertices.ts:62:15) at E1r (/src/stepExecutor/handler.ts:172:33) at process.processTicksAndRejections (node:internal/process/task_queues:95:5) at async <anonymous> (/src/createMessageHandler.ts:74:13) at async Promise.all (index 0) at async <anonymous> (/src/createMessageHandler.ts:121:32) at async Hcr (/node_modules/.pnpm/@middy+core@2.5.7/node_modules/@middy/core/index.js:86:26)" }

I broke this during my testing adding more devices, pushing a fix for this now

@gdorward this is now fixed

clarkd · 2026-04-10T13:47:37Z

+                "name": "name",
+                "type": { "value": "NinjaOne Organization" },
+                "properties": [{ "organizationId": "id" }, "description", "nodeApprovalMode"],
+                "externalLink": "{{instanceUrl}}/app/organizations/{{id}}"


Should this be under properties?

Notably, I think you should be able to set links, but we might have an issue with the syntax as there's an open ticket: https://squaredup-eng.atlassian.net/browse/SAAS-9111?search_id=186f205d-1b37-4db8-801f-bc66ebaf628f

…ninjaone

vinbab

@Deenk feedback on the setup screen:

Do we need to ask both the Region and API Region? Would one suffice to derive the API endpoint?
Client Secret: lowercase secret in field title, placeholder and tooltip

vinbab

@Deenk feedback on Objects

My recommendation is to use a Source Type name that reflects how it's called in NinjaOne / API. For instance, in Pingdom, the SourceType is probes / checks not Pingdom Probes. It does not look best but we have a mechanism that lets us define custom friendly name if we wanted to. In short, I'd recommend not artificially adding NinjaOne.... Akin to HaloPSA, we have Agent, not HaloPSA Agent

vinbab

@Deenk feedback on OOB dashboards:

I recommend setting a fixed timeframe for some of the Overview dashboard so they don't try to load too much / everything. First time users might find that slow. For instance, the Activity Log dashboard times out OOB for me. I'd recommend either setting a timeframe (7 days is often a good middle ground) or filtering to a specific Status (Open)
It would be useful on the Device Overview to have at tile towards the top with a drilldown link to the Device perspective, gives a sense of endless exploration out-of-the-box
Same with Orgnization Overview
Check to see if other Overview dashboards have a relevant drilldown to add too
TicketBoards folder -> Ticket Boards

gdorward · 2026-04-14T12:53:42Z

@Deenk Theres around 19 Data streams that don't support any timeframes but 'None' is not available in the dropdown. This is causing a lot of warnings across multiple OOBs as well as they are defaulting to 'None'

I think this goes beyond just the OOB dashboards. I set up an Alerts tile and it warns based on the dashboard timeframe, applies None which isn't an option, so a bit confusing. It seems like no timeframes should be listed if they can't be supported

vinbab

@Deenk data streams list

Devices, Location Devices and Organization Devices: those data streams look similar. If that is from one endpoint with query / URL filters, could they be merged into one data stream with Parameters to filter? Else could they be named to start with Devices (...
Same as above with Locations and Organization Locations
Software (Global) and Volume (Global) don't return anything. I see they have different API endpoints, so probably makes sense to have them separate to Software or Volume like you have done.
Should these data streams be named to be grouped together, e.g. Devices(...: Disks, Volumes, Network Interfaces, Processors, Operating Systems
Could Device Health and Health be merged? Same endpoint, different URL query filters it seems

vinbab

@Deenk Activities data stream constantly times out for me. I'll pause my review here and wait for @AliceG-Sq 's test comments and @gdorward about timeframe to be addressed. Then I'll do some final checks on column data types.

Deenk · 2026-04-23T08:52:17Z

@Deenk data streams list

Devices, Location Devices and Organization Devices: those data streams look similar. If that is from one endpoint with query / URL filters, could they be merged into one data stream with Parameters to filter? Else could they be named to start with Devices (...

Same as above with Locations and Organization Locations

Software (Global) and Volume (Global) don't return anything. I see they have different API endpoints, so probably makes sense to have them separate to Software or Volume like you have done.

Should these data streams be named to be grouped together, e.g. Devices(...: Disks, Volumes, Network Interfaces, Processors, Operating Systems

Could Device Health and Health be merged? Same endpoint, different URL query filters it seems

Thanks for the feedback! I've now addressed all of these. I've changed the names of the data streams as suggested and also merged some where possible so we aren't duplicating data streams

Deenk · 2026-04-23T08:53:14Z

@Deenk feedback on OOB dashboards:

I recommend setting a fixed timeframe for some of the Overview dashboard so they don't try to load too much / everything. First time users might find that slow. For instance, the Activity Log dashboard times out OOB for me. I'd recommend either setting a timeframe (7 days is often a good middle ground) or filtering to a specific Status (Open)

It would be useful on the Device Overview to have at tile towards the top with a drilldown link to the Device perspective, gives a sense of endless exploration out-of-the-box

Same with Orgnization Overview

Check to see if other Overview dashboards have a relevant drilldown to add too

TicketBoards folder -> Ticket Boards

I've updated the OOB dashboards to reflect all of this feedback. Please take a look when possible!

Deenk · 2026-04-23T08:54:25Z

@Deenk Theres around 19 Data streams that don't support any timeframes but 'None' is not available in the dropdown. This is causing a lot of warnings across multiple OOBs as well as they are defaulting to 'None'

I think this goes beyond just the OOB dashboards. I set up an Alerts tile and it warns based on the dashboard timeframe, applies None which isn't an option, so a bit confusing. It seems like no timeframes should be listed if they can't be supported

@gdorward this should now be fixed. I've actually added timeframe support for a lot of these datatsreams, and fixed the timeframe in the datastreams that do not support timeframes. I was setting timeframe to 'none' when i should have been setting them to 'false' in a lot of cases

Deenk · 2026-04-23T08:55:03Z

@Deenk feedback on Objects

My recommendation is to use a Source Type name that reflects how it's called in NinjaOne / API. For instance, in Pingdom, the SourceType is probes / checks not Pingdom Probes. It does not look best but we have a mechanism that lets us define custom friendly name if we wanted to. In short, I'd recommend not artificially adding NinjaOne.... Akin to HaloPSA, we have Agent, not HaloPSA Agent

Thanks, I have now removed the NinjaOne prefix from objects to address this

Deenk · 2026-04-23T08:56:31Z

@Deenk feedback on the setup screen:

Do we need to ask both the Region and API Region? Would one suffice to derive the API endpoint?

Client Secret: lowercase secret in field title, placeholder and tooltip

Thanks @vinbab , although LCP does not support deriving URLs like this (from what I can see), I have managed to discover you can get a token from the base url, so I now only need to use one radio selector. I've made the change.

Secret should now also be uppercase in the locations you mentioned

Deenk · 2026-04-23T11:03:21Z

@Deenk Activities data stream constantly times out for me. I'll pause my review here and wait for @AliceG-Sq 's test comments and @gdorward about timeframe to be addressed. Then I'll do some final checks on column data types.

@vinbab fixed this now, paging was partially broken for this data stream

This reverts commit 8f6766c.

github-actions · 2026-04-23T11:34:22Z

🧩 Plugin PR Summary

📦 Modified Plugins

plugins/NinjaOne/v1

📋 Results

Step	Status
Validation	✅ Passed
Deployment	🚀 Deployed

🔍 Validation Details

✅ ninja-one

{
  "valid": true,
  "pluginName": "ninja-one",
  "pluginType": "cloud",
  "summary": {
    "Data Streams": 37,
    "Import Definitions": 1,
    "UI Configuration": true,
    "Has Icon": true,
    "Has Default Content": true,
    "Config Validation": false,
    "Custom Types": true
  }
}

clarkd · 2026-04-24T13:08:05Z

+                "h": 2,
+                "x": 0,
+                "y": 0,
+                "i": "sec-kpi-activethreats-001",


clarkd · 2026-04-24T13:08:13Z

+        },
+        {
+            "category": "feedback",
+            "url": "https://feedback.squaredup.com/plugins/p/ninjaone",


clarkd · 2026-04-24T13:11:00Z

+            "mode": "none"
+        },
+        "expandInnerObjects": true,
+        "endpointPath": "/v2/organization/{{objects[0].organizationId}}/locations",


In the expression you're specifying objects[0] meaning it will only take the first selected org. If you want this to work with multiple, you'll either need to:

Use the 'request per object' datastream so a request is made for each object in scope

Use an API endpoint that access multiple organisation IDs and then map over objects appropriately.

clarkd · 2026-04-24T13:11:36Z

+                "h": 4,
+                "x": 0,
+                "y": 2,
+                "i": "backup-bar-usage-001",


These should all be guids I think?

clarkd · 2026-04-24T13:11:51Z

+                "name": "name",
+                "type": { "value": "NinjaOne Organization" },
+                "properties": [{ "organizationId": "id" }, "description", "nodeApprovalMode"],
+                "externalLink": "{{instanceUrl}}/app/organizations/{{id}}"


ninjaone lcp new version

b13db03

Deenk assigned clarkd and gdorward Apr 7, 2026

Deenk added the new-plugin Used to PR newly added plugins label Apr 7, 2026

Deenk marked this pull request as ready for review April 7, 2026 08:38

claude Bot reviewed Apr 7, 2026

View reviewed changes

Deenk added 7 commits April 7, 2026 10:20

fix duplicate tile placement

50411b7

add tags

28483ce

remove arrayCursor

ce672b0

fix multiple radio buttons in ui

c98ec16

revert ui changes

2bc23b1

Revert "revert ui changes"

f408f42

This reverts commit 2bc23b1.

Revert "fix multiple radio buttons in ui"

adc9b79

This reverts commit c98ec16.

Deenk requested a review from clarkd April 7, 2026 10:14

AliceG-Sq self-requested a review April 8, 2026 09:06

Deenk self-assigned this Apr 8, 2026

Deenk added 7 commits April 8, 2026 13:50

remove broken backup usage tile in oob dash

62361c8

fix backup jobs datastream timeframes

45cc1e6

fix backup jobs

20346da

fix devices path to data

c411c39

fix timeframe conversion for backup jobs datastream

0b0ec05

backup path data fix

dc7f4da

fix paging id in devices script

bed3bb4

fix device import again

ce3900a

fix unix time for backups

c1f9f3f

clarkd reviewed Apr 10, 2026

View reviewed changes

Deenk added 2 commits April 10, 2026 15:09

fix external links

73fa8cf

Merge branch 'ninjaone' of https://github.com/squaredup/plugins into …

eca0154

…ninjaone

vinbab reviewed Apr 14, 2026

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vinbab removed their assignment Apr 14, 2026

Deenk added 5 commits April 22, 2026 11:32

fix data stream naming and timeframes

e369277

fix validate error

0cfa57f

drop dedicated token field from ui

0491af6

remove object ninjaone prefix

e106594

feedback changes for OOB dashboards

3c0f4d6

Deenk added 2 commits April 23, 2026 11:35

make device datastreams scoped and fix timeframes

df7a168

fix broken activites datastream paging

b4de396

Deenk added 5 commits April 23, 2026 12:07

remove coercion for strings

8f6766c

Revert "remove coercion for strings"

60d86ec

This reverts commit 8f6766c.

switch backups to unixtime

5238fd1

fix timeframe iso

f0ed575

implement byte shapes

31d81da

clarkd requested changes Apr 24, 2026

View reviewed changes

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Deenk commented Apr 7, 2026 • edited Loading Uh oh! There was an error while loading. Please reload this page.

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🔌 Plugin overview

🖼️ Plugin screenshots

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Default dashboards

🧪 Testing

⚠️ Known limitations

📚 Checklist

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gdorward commented Apr 7, 2026

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gdorward commented Apr 14, 2026

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Deenk commented Apr 23, 2026

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github-actions Bot commented Apr 23, 2026

🧩 Plugin PR Summary

📦 Modified Plugins

📋 Results

🔍 Validation Details

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