customer-support-agent

Open-source alternative to Intercom, Fin and Linear. Support, projects, CRM, meetings, and docs in one workspace—with AI agents that use customer history to answer questions, plan work, and follow up.

🤖 Scale AI agents and enable multi-agent collaboration to build advanced reasoning systems for enhanced decision-making across various industries.

An AI-powered customer support agent that classifies user queries, analyzes sentiment, and provides accurate and context-aware responses for technical, billing, and general issues

Real-time AI customer support voice agent with browser-based voice interaction, Silero VAD, Whisper STT, LangChain agents, Azure OpenAI, Piper TTS, WebSockets, order-management tools, and barge-in support.

RAG-based email customer support automation built with n8n, OpenAI embeddings, Supabase Vector Store, PostgreSQL Memory, and Gmail.

AI customer support agent for AppleSupport using intent classification via clustering (K-Means), RAG-grounded reply generation with ChromaDB + structured precedent extraction, and rule-based escalation routing — evaluated with a multi-metric framework (LLM Judge, human-agreement calibration, precedent-agreement scoring, and failure analysis).

AI-powered e-commerce refund support agent built with Next.js, Mistral AI, and deterministic policy tools. Validates customers and orders, automates refund decisions, and provides real-time agent execution logs.

An AI-powered customer support agent that classifies user queries, analyzes sentiment, and provides accurate and context-aware responses for technical, billing, and general issues

A Virtual Support Engineering Team for Claude Code A multi-agent support engineering framework for multimedia model with L1, L2, and L3 escalation tiers.