A beautiful, cross-platform, encrypted password manager 🔐
A simple, cross-platform password manager created with Flutter.
Tier 1 helpdesk lab: osTicket on Linux, integrated with Active Directory, with four end-to-end case studies.
Macintosh Remediation Application for Remote Repairs
Customizable Desktop Support Image Control Panel
Professional IT Support | Desktop Support | Network Support | Field Service Engineer Portfolio
45 IT support runbooks covering identity management, network infrastructure, and system security. validated in a Windows Server 2016 and VMware home lab.
Beginner PowerShell scripts for IT support tasks including system information, connectivity testing, services, and disk checks.
Microsoft Intune and Entra ID endpoint management lab for Windows device enrollment, compliance policy validation, configuration profile assignment, app deployment, and demo documentation.
Sample help desk ticket documentation showing issue summaries, troubleshooting steps, resolutions, and escalation notes.
Simulated IT support incident involving user account lockout and network connectivity restoration on Windows 11.
Lab 1: Ticket-style IT support labs with Windows, Linux, networking, and structured troubleshooting evidence
GitHub profile README showcasing IT Support, Service Desk, Desktop Support, Microsoft 365, Active Directory, networking, PowerShell, Linux, cybersecurity awareness, troubleshooting, and technical documentation projects.
PowerShell-based Windows maintenance utility for updates, cleanup, backups, logging, and routine system administration tasks.
PowerShell endpoint health monitoring tool for CPU/RAM/disk checks, event log review, HTML reports, SMTP alerts, and support-ready troubleshooting documentation.
A professional curated collection of essential IT Support and Helpdesk tools for system maintenance and troubleshooting.
PowerShell-based software deployment utility for silent MSI/EXE installs, uninstall workflows, logging, HTML reports, and endpoint support automation.
Lab 2: Windows host networking, WSL, Hyper-V, and VLAN troubleshooting with redacted screenshot evidence
Beginner-friendly PowerShell toolkit for help desk and desktop support tasks including system info, network checks, disk space checks, service status, and troubleshooting documentation.
IT Support ticket documentation lab with realistic help desk scenarios covering password resets, Outlook issues, VPN troubleshooting, Microsoft 365 support, Active Directory basics, DNS, and user-focused technical documentation.
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