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Enhancement: Run Zammad with a non-superuser PostgreSQL role - #611

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@fliebe92 fliebe92 commented Sep 1, 2026 •

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Refs zammad/coordination-technical-debt#854

What

The postgres image unconditionally provisions POSTGRES_USER as a database superuser, so the stack has been connecting to PostgreSQL with far more privilege than Zammad needs. Zammad only owns its own database and uses the built-in pg_catalog.plpgsql extension — the packaged Linux install already creates a plain login role via CREATE USER + GRANT ALL PRIVILEGES ON DATABASE, so the Docker stack was the outlier.

This is defense in depth, not a fix for an exploitable issue: every capability a superuser role unlocks presupposes valid database credentials and network access to the database in the first place.

How

  • The bootstrap superuser is kept separate as postgres (configurable via POSTGRES_SUPERUSER / POSTGRES_SUPERUSER_PASS, whose password follows POSTGRES_PASS unless set explicitly) and used only for administration.
  • An initdb hook, inlined into docker-compose.yml as configs.content, creates the unprivileged zammad role and the zammad_production database it owns. It is inlined rather than referenced as a file so that docker-compose.yml stays deployable on its own, for example by pasting it into Portainer.
  • POSTGRES_DB / POSTGRES_USER / POSTGRES_PASS keep their meaning for users — they still describe the database and role Zammad connects with.
  • The healthcheck connects over TCP as Zammad's own role and runs SELECT 1, rather than using pg_isready, which reports success for an unknown role or database and also accepts the socket-only server that runs during initialisation. Dependent services wait on it, so it has to prove the provisioned role and database are usable.
  • The stack now requires Docker Compose 2.23.1 or newer, since configs.content was introduced there. Noted in the README along with the fact that Docker Swarm is not supported — docker stack deploy rejects the depends_on conditions this stack relies on, on master as much as here.

Behaviour change: POSTGRESQL_DB_CREATE now defaults to false

zammad-init runs rake db:create, and a role without CREATEDB cannot do that — PostgreSQL performs the privilege check before the "database already exists" check, so it fails outright rather than passing through Rails' already-exists handling. Since the bundled server now creates the database up front, db:create is unnecessary. Anyone pointing Zammad at an external PostgreSQL server and relying on auto-creation needs to set POSTGRESQL_DB_CREATE=true and give their role the CREATEDB attribute.

Existing installations

No action needed. The role layout is established while the postgresql-data volume is initialised, so existing installations keep the superuser role they were created with, and this branch leaves them healthy with their data intact. PostgreSQL refuses to demote the bootstrap role (The bootstrap superuser must have the SUPERUSER attribute) and REASSIGN OWNED cannot move its objects, so there is no clean in-place migration. The README documents an optional backup and restore into a fresh volume instead, clearly marked as migration-only.

Tests

check_database_role_is_unprivileged was added to the shared test helpers and is asserted in both the default and backup modules. It verifies that Zammad's role — looked up from the container's own configuration rather than hardcoded — holds none of SUPERUSER, CREATEDB, CREATEROLE, REPLICATION, BYPASSRLS, and is not a member of pg_read_server_files, pg_write_server_files or pg_execute_server_program.

Verified locally against real stacks:

  • Fresh install comes up, migrations and seeds run, zammad_production is owned by zammad, plpgsql is the only extension, and SELECT pg_read_file('/etc/passwd') as zammad is denied.
  • Full backup module passes, i.e. pg_dump and the restore path — including DROP SCHEMA public CASCADE; CREATE SCHEMA public; — work without any superuser privilege.
  • The documented migration was executed end to end: installed from master, seeded a canary, followed the README steps, and the restored instance keeps its data while ending up with zammad rolsuper=false owning its database.
  • A volume initialised the old way still becomes healthy under this compose file, with its data reachable, and the initdb hook correctly does not re-run — including the case where .env sets POSTGRES_USER=postgres.
  • Custom role, database and superuser names work, as do a role name and password containing quotes, $ and backslashes.
  • With POSTGRES_INITDB_ARGS=--auth-host=scram-sha-256, where the loopback address is not trusted, the healthcheck still passes and genuinely validates the credentials.
  • Deploying from a directory containing only docker-compose.yml works, which is what Portainer's web editor and plain copy-paste amount to.

Follow-up

The environment variable reference on docs.zammad.org is updated in zammad/zammad-documentation#900.

Summary by CodeRabbit

  • New Features

    • PostgreSQL setup now uses separate administrative and application credentials.
    • The application database role is automatically provisioned with limited privileges.
    • Database creation is controlled through a configuration setting and is disabled by default.
    • PostgreSQL health checks now verify access using the application role.
  • Documentation

    • Added guidance for Docker Compose and Docker Swarm requirements.
    • Expanded PostgreSQL privilege and migration instructions, including backup and restore steps.
  • Tests

    • Added verification that restored and newly started installations use an unprivileged database role.

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📝 Walkthrough

Walkthrough

PostgreSQL configuration now uses separate administrative and Zammad application roles. Initialization creates the application role and database and rejects invalid role or database combinations. Health checks and automated tests verify that the application role is unprivileged. Documentation covers configuration, deployment requirements, privilege handling, and migration procedures.

Merge Risk: 🟠 High · up to e4a7a

A failed initial configuration can restart successfully with Zammad using the PostgreSQL superuser, defeating the intended privilege separation. This should be prevented on every startup before merge.

🚥 Pre-merge checks | ✅ 4 | ❌ 1

❌ Failed checks (1 warning)

Check name Status Explanation Resolution
Docstring Coverage ⚠️ Warning Docstring coverage is 75.00% which is insufficient. The required threshold is 80.00%. Docstring coverage is scoped to functions touched by this diff. Analyzed 4 functions across 4 files. (1 skipped: 1… Write docstrings for the functions missing them to satisfy the coverage threshold.
✅ Passed checks (4 passed)
Check name Status Explanation
Description Check ✅ Passed Check skipped - CodeRabbit’s high-level summary is enabled.
Title check ✅ Passed The title clearly and concisely describes the main change: configuring Zammad to use a non-superuser PostgreSQL application role.
Linked Issues check ✅ Passed Check skipped because no linked issues were found for this pull request.
Out of Scope Changes check ✅ Passed Check skipped because no linked issues were found for this pull request.
Full details: Docstring Coverage

Explanation

Docstring coverage is 75.00% which is insufficient. The required threshold is 80.00%. Docstring coverage is scoped to functions touched by this diff. Analyzed 4 functions across 4 files. (1 skipped: 1 unsupported.)


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Inline comments:
In @.github/tests/include/functions.sh:
- Around line 28-35: Update both psql checks in the relevant test function to
use the configured POSTGRES_USER value for --username instead of the hardcoded
postgres role, and bind ZAMMAD_DB_USER as a psql variable so both rolname and
pg_has_role queries target the configured application role.

In `@postgresql/initdb.d/10-create-zammad-role.sh`:
- Line 20: Update the validation near ZAMMAD_DB_USER in the bootstrap script to
reject initialization when ZAMMAD_DB_USER equals POSTGRES_USER, before role
creation or connection setup proceeds; retain the existing required-variable
validation and emit a clear failure for the conflicting values.
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fliebe92 commented Sep 1, 2026 •

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Release note draft

Release Drafter picks the PR title up automatically. Below are the sub-bullets to nest under it in the drafted release, in the same style as v16.0.0 and v15.0.0.

Because of the POSTGRESQL_DB_CREATE default change and the new minimum Docker Compose version, this warrants a major version bump rather than the minor one the enhancement label resolves to.


  • Enhancement: Run Zammad with a non-superuser PostgreSQL role (Enhancement: Run Zammad with a non-superuser PostgreSQL role #611) @fliebe92
    • Zammad now connects to PostgreSQL with an unprivileged login role that owns nothing but its own database. Previously the stack used the postgres image's bootstrap role, which is always a database superuser. This matches the role that the packaged Linux installation creates.
    • The bundled PostgreSQL service now has a separate postgres superuser for administrative tasks, configurable via the new POSTGRES_SUPERUSER and POSTGRES_SUPERUSER_PASS variables. Its password follows POSTGRES_PASS unless you set it explicitly. POSTGRES_USER, POSTGRES_PASS and POSTGRES_DB keep their meaning and still describe the role and database Zammad uses.
    • Existing installations are not affected and need no action. They keep the role layout their database volume was created with, since the role is only provisioned while an empty volume is initialised.
    • Breaking Change: The stack now requires Docker Compose 2.23.1 or newer (November 2023), because the PostgreSQL initialization script is inlined with configs.content, which was introduced in that version. Older versions fail with a parse error. Distribution-packaged Compose plugins in particular are often older than this.
    • Breaking Change: The default of POSTGRESQL_DB_CREATE changed from true to false, because the stack's PostgreSQL service now creates the database itself and the Zammad role is deliberately not allowed to create databases. If you run Zammad against an external PostgreSQL server and rely on Zammad creating the database for you, set POSTGRESQL_DB_CREATE=true in your .env and make sure the configured role has the CREATEDB attribute.
    • If you maintain your own copy of docker-compose.yml, the changes to the zammad-postgresql service, the new top-level configs: section and POSTGRESQL_DB_CREATE need to be transferred to it.
    • Docker Swarm is now documented as unsupported, and the README points to the Zammad Helm chart for orchestrated deployments. This is not a regression: docker stack deploy already rejected this stack before, because it does not support the depends_on conditions the services rely on.
    • Existing installations that want the hardened role can migrate with a backup and restore into a fresh database volume. PostgreSQL does not allow the bootstrap role to be demoted, so there is no in-place path. The steps are documented in the README. This is optional: an over-privileged role is not exploitable on its own, since reaching those privileges requires valid database credentials and network access to the database in the first place.

Related: zammad/coordination-technical-debt#854 · docs: zammad/zammad-documentation#900

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Inline comments:
In `@docker-compose.yml`:
- Around line 195-199: Update the zammad-postgresql healthcheck to validate an
actual Zammad database connection using TCP psql with --no-password,
ZAMMAD_DB_USER, ZAMMAD_DB_PASS, ZAMMAD_DB, and SELECT 1; replace the pg_isready
check while preserving the existing superuser comparison.
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fliebe92 commented Sep 1, 2026

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Self-review notes

Two things came out of reviewing my own diff.

1. The migration path in the README was never actually executed — now it has been.

Everything I had tested so far restored a dump into the same volume. The documented migration restores a dump taken by the old superuser zammad into a freshly initialised cluster where zammad is a plain role, and that combination was untested. Ran it end to end:

  • installed with docker-compose.yml from master, confirmed zammad is a superuser (rolsuper = t), seeded a canary group
  • followed the README steps verbatim: backup → down → stage → remove postgresql-data volume → up with the new file

Result: restore ran (restore_completed_20260901131621), Migration Canary group and all 236250 translations survived, Zammad serves, and the role layout is now zammad rolsuper=false createdb=false owning zammad_production, with postgres as the separate superuser. The CI privilege assertion passes against the migrated instance.

While writing that test I noticed the steps staged the restore folder while the stack was still running, which leaves a window where any restarting Zammad container blocks in check_no_restore_running. Reordered to stop the stack first and stage with --no-deps (9c28119), and the run above used the corrected order.

2. Verified two assumptions in the test helper that I had only reasoned about.

The postgres entrypoint does unset "${!POSTGRES_@}" before exec'ing the server, so I checked whether $POSTGRES_USER is still visible to docker compose exec. It is — the unset only affects the entrypoint's own process, not the container's environment config. Confirmed with custom names: POSTGRES_USER=[admin] ZAMMAD_DB_USER=[helpdesk].

I also confirmed the assertion actually discriminates rather than passing vacuously:

Query target Result
the superuser role t — the check would fail, as intended
the application role f
a nonexistent role ERROR: role "does_not_exist" does not exist, so it cannot pass silently

And the full helper passes against a stack with entirely custom names (POSTGRES_USER=helpdesk, POSTGRES_DB=helpdesk_prod, POSTGRES_SUPERUSER=admin), which is the case the earlier review comment was about.

Not changed: the Docstring Coverage pre-merge warning. Both functions this PR adds are documented; the gap is check_stack_start, which this PR does not touch.

@fliebe92
fliebe92 requested a review from mgruner September 1, 2026 11:21
fliebe92 added a commit to zammad/zammad-documentation that referenced this pull request Sep 2, 2026
The superuser password follows POSTGRES_PASS unless it is set explicitly, so
that hardening that one variable does not leave a superuser behind on the
default password. Also document that the superuser name must differ from
POSTGRES_USER, since the stack refuses to start otherwise.

See zammad/zammad-docker-compose#611
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@mgruner

mgruner commented Sep 3, 2026

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@fliebe92 could you refresh the PR description and the release-note draft after 7fc85ce? A few things went stale:

  • The description still lists postgresql/initdb.d/10-create-zammad-role.sh as a mounted file, which b8561e4 replaced with the inlined configs.content.
  • "The healthcheck now checks the application role and database" reads differently now that the role-name comparison is gone.
  • The release-note draft still carries the POSTGRES_USER=postgres breaking change, which 7fc85ce removed — that one is worth deleting rather than editing, since it was the more alarming of the two and no longer applies.

The POSTGRESQL_DB_CREATE breaking change does still stand, and I confirmed it is genuinely unavoidable rather than incidental: as a role without CREATEDB, CREATE DATABASE zammad_production fails with permission denied to create database even when that database already exists, so Rails never reaches its already-exists handling.

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In `@docker-compose.yml`:
- Line 284: Update the database initialization hook around CREATE DATABASE and
CREATE ROLE to reject POSTGRES_DB values postgres, template0, and template1
before creating the Zammad role, preventing partial initialization; preserve
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fliebe92 commented Sep 3, 2026

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Both refreshed, thanks for catching them.

The description no longer describes the hook as a mounted file, and the healthcheck bullet now says what it actually does. It also documents the new Compose requirement and lists the verification I ran, including the migration executed end to end.

On the release note: the POSTGRES_USER=postgres entry was already deleted rather than edited, about ten minutes before your comment — you were probably looking at a cached copy. It has however gained a new breaking change from your Compose finding, so the count is back to two: the POSTGRESQL_DB_CREATE default and the 2.23.1 floor. Worth naming that tension explicitly, since it comes from your first objection: inlining the script with configs.content is what makes docker-compose.yml self-contained for Portainer, and it is also what introduces the version floor. configs.file has no floor but is not self-contained. I have documented the floor rather than reopening that trade, but the two constraints do pull against each other.

Thanks for independently confirming the db:create behaviour — that matches what I found: the privilege check fires before the already-exists check, so Rails never reaches its handling for it.

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Inline comments:
In `@docker-compose.yml`:
- Around line 194-196: Update the PostgreSQL healthcheck to validate on every
startup that POSTGRES_USER, POSTGRES_SUPERUSER, and POSTGRES_DB are distinct,
rather than relying only on the initdb hook guard. Ensure the healthcheck fails
for the collision-and-restart case while preserving supported migrated legacy
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mgruner previously approved these changes Sep 3, 2026
The postgres image unconditionally provisions POSTGRES_USER as a database
superuser, so the stack connected to PostgreSQL with far more privilege than
Zammad needs. Zammad only owns its own database and uses the built-in plpgsql
extension, and the packaged Linux install already creates a plain login role.

The bootstrap superuser is now kept separate as "postgres" and used only for
administration, while an initdb hook creates the unprivileged "zammad" role
along with the database it owns. Since that role deliberately has no CREATEDB
attribute and the database is created up front, POSTGRESQL_DB_CREATE now
defaults to false; installations using an external PostgreSQL server can
re-enable it.

The role layout is established when the database volume is initialised, so
existing installations keep the one they were created with. PostgreSQL does
not allow the bootstrap role to be demoted, so the README documents an
optional backup and restore migration for them.

See zammad/coordination-technical-debt#854
…ration

Referencing the initdb hook as an external file broke deployments that only
consume docker-compose.yml, such as Portainer stacks. The hook is inlined as
config content instead, so the compose file can be deployed as-is again.

The bootstrap role is a superuser, so Zammad must never reuse it. Rejecting
that only in the initdb hook is not enough, because the restart policy brings
the container back up with the role left uncreated, leaving Zammad to connect
as the superuser after all. The healthcheck now rejects it as well, which
keeps the stack down until the configuration is fixed.

The role privilege test no longer assumes the default role names and uses the
ones the database container is configured with.
pg_isready reports success for an unknown role or database, and accepts the
socket-only server that runs while the data directory is still initialising.
Dependent services wait for this healthcheck, so it has to prove more than
that: the role and the database the initdb hook provisions must be usable,
otherwise a failed hook would let the whole stack start against a database
Zammad cannot connect to.
Anyone who had hardened POSTGRES_PASS would otherwise have gained a superuser
on the default password, since POSTGRES_SUPERUSER_PASS fell back to 'zammad'
independently. The role is only reachable from inside the stack network, but
it is a privilege the installation did not have before, so the superuser
password now follows POSTGRES_PASS unless it is set explicitly.

Also document that POSTGRES_SUPERUSER must differ from POSTGRES_USER.
Comparing the configured role names in the healthcheck mixed configuration
validation into it, and it was redundant: when the initdb hook rejects a
bootstrap role collision it aborts before creating the database, so the
connection check already fails and the stack stays down, with the reason in
the database container log.

Dropping it also removes a breaking change. An existing installation whose
.env sets POSTGRES_USER=postgres collided with the new superuser default and
would have stopped starting, although nothing about it is wrong. It now stays
healthy and keeps working.
Without it the check only succeeded because initdb writes a trust rule for the
loopback address ahead of the scram rule the image appends. Where host
connections do require authentication, for example with
POSTGRES_INITDB_ARGS=--auth-host=scram-sha-256, it failed with 'fe_sendauth:
no password supplied' and the stack never came up, even though the role and
the database had been provisioned correctly.

Supplying it also means the check validates the credentials Zammad itself
uses, wherever the loopback address is not trusted.
The conditional role and database creation could not trigger: the hook only
runs against a freshly initialised cluster, where the sole pre-existing login
role is the bootstrap role, which the collision check already rejects. It also
implied an idempotency the hook does not have, since it never runs again on an
existing volume. Dropping it removes the need for format() and \gexec, because
psql can quote the identifiers and the password directly.

Granting privileges on the database was a no-op, as the role owns it and
therefore already holds CREATE, CONNECT and TEMPORARY on it.

The README now states the minimum Docker Compose version, which the inlined
config content requires, and that Docker Swarm is not supported, pointing at
the Helm chart instead. The migration steps are marked as relevant only for
installations predating this change.

Finally, .env.dist no longer presents 'zammad' as the literal default for the
superuser password, which someone could have uncommented as harmless while
having hardened POSTGRES_PASS.
Naming a system database in POSTGRES_DB created the role and then failed,
because that database already exists. The volume was left initialised, so the
hook never ran again, while the healthcheck happily connected to the existing
database - leaving Zammad pointed at a database owned by the bootstrap role.
It is now rejected before anything is created.

Both rejections also explain how to recover. initdb has already run when the
hook executes, so correcting the configuration and starting again does not
help, and the operator would otherwise only see a role or database reported
missing on the next boot.
Compose only strips a trailing comment from a non-empty value in .env, so
uncommenting the line set the superuser password to the comment text itself
rather than leaving it empty for the fallback to act on. The hint now sits on
its own line above it.
@fliebe92
fliebe92 merged commit e20fbee into master Sep 10, 2026
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@fliebe92
fliebe92 deleted the postgresql-least-privilege-role branch September 10, 2026 07:24
fliebe92 added a commit to zammad/zammad-documentation that referenced this pull request Sep 10, 2026
#900)

The Docker Compose stack now connects to PostgreSQL with an unprivileged
login role and keeps a separate administrative superuser. Documents the
new POSTGRES_SUPERUSER and POSTGRES_SUPERUSER_PASS variables, including
that the superuser password follows POSTGRES_PASS and that its name must
differ from POSTGRES_USER, clarifies POSTGRES_USER, and corrects the
POSTGRESQL_DB_CREATE default, which is false in that stack because the
Zammad role may not create databases.

See zammad/zammad-docker-compose#611
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