feat(core): omnichannel support, customer merge, email channels, and conversational UI enhancements - #2

Merged

JOY (JOY) merged 31 commits into

mainfrom

Sep 10, 2026

Commits on Sep 2, 2026

fix(ui): add team selector to agent profile modal and fix missing nav i18n keys
JOY (JOY)
committed
30c1014
feat(channels): add discord and facebook messenger omnichannel integration
JOY (JOY)
committed
dc415ec
feat(config): add discord and facebook messenger environment variables and system config support
JOY (JOY)
committed
ed1788b
feat: auto-provision 1-to-1 agent profile and simplify email channel forwarding setup
JOY (JOY)
committed
58d52ea
feat(channel): simplify email channel setup to only support email address and auto-forwarding
JOY (JOY)
committed
cea32a8
feat(conversation): display channel icon, thread identifier, and subject in conversation header and sidebar
JOY (JOY)
committed
36eb023
chore(rules): add user interaction preferences for popup choice selections
JOY (JOY)
committed
bc3f54c

Commits on Sep 3, 2026

Commits on Sep 5, 2026

Commits on Sep 6, 2026

Commits on Sep 7, 2026