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Updated FAQs related to Downloading Service Installers - #1074

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Aug 26, 2026
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Updated FAQs related to Downloading Service Installers#1074
tony-xlh merged 6 commits into
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Updated two FAQs related to Service Installers.
cc: @kyle-ds

lyzhang0113 and others added 5 commits August 19, 2026 13:54
…staller detour

Previously the FAQ redirected users to a separate FAQ to download the User
Installer, which was hard to follow. Now the v19+ panel links directly to
the GitHub releases page and names the DynamicWebTWAINServiceUserSetup.msi
asset, and calls out the known multi-user-profile limitation (present in
v19.0-19.3, fixed in v19.4+) as a known issue rather than a separate caveat.
The below-v19.0 panel now points users to Dynamsoft Support directly instead
of the same detour.

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
…taller note

Trim the wordy intro down to the essentials, and remove the "Personal
Installer" callout from the GitHub panel, which referenced an installer
that isn't documented elsewhere. Link to the admin-privileges-needed-to-install
FAQ instead for users without admin privileges who need the User Installer.

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
The "Personal Installer" callout that used this screenshot was removed
from download-service-only.md; nothing else in the repo references it.

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
Fold the User-Installer-specific backwards-compatibility note into a
general one that applies to all installers, and correct the known
multi-user-profile issue's scope from "v19.0-19.3" to "versions prior
to v19.4" (it also affects v18 and earlier, not just the v19.x line).

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
…ewrite

docs(faq): rewrite installer-download FAQs, remove stale detours

@kyle-ds kyle-ds left a comment

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Text is fine, i left comments about the image.

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would it not be better to use the upper link table for this? The rectangle currently highlights the tarball as well.

and on my system, the user installer was below the fold.

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The image assets/imgs/download_personal_installer_github.png is getting removed in this pr, but we can update assets/imgs/download_admin_installer_github.png to the upper link table.

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updated image / description in c58283d
@kyle-ds

@lyzhang0113
lyzhang0113 requested a review from ztyyLV August 24, 2026 07:16
@tony-xlh
tony-xlh merged commit 4d4c092 into master Aug 26, 2026
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4 participants